Workato Developer

KEY RESPONSIBILITIES

1. Integration Design & Development

Design and build Workato recipes integrating enterprise apps (SAP, Salesforce, Dynamics 365, ServiceNow, Shopify, and custom APIs)

Develop end-to-end integration patterns: point-to-point, hub-and-spoke, publish-subscribe, and event-driven architectures

Translate business process flows into maintainable Workato recipes with proper error handling and retry logic

Build custom connectors using Workato's Connector SDK where off-the-shelf connectors are insufficient

2. API & Middleware Management

Design and expose REST/SOAP API endpoints via Workato's API Platform for internal and partner consumption

Implement API authentication patterns: OAuth 2.0, API key, JWT, and Basic Auth

Manage API versioning, rate limiting, and throttling policies to protect downstream systems

3. Data Transformation & Orchestration

Write complex data transformations using Workato's formula language, Ruby snippets, and JSON/XML manipulation

Orchestrate multi-step workflows with conditional branching, loops, lookups, and parallel execution

Ensure data integrity across integrations — handle deduplication, upsert logic, and conflict resolution

Implement real-time and batch integration patterns based on business latency requirements

4. Monitoring, Reliability & Support

Set up job monitoring, alerts, and dashboards to proactively detect integration failures

Define and meet SLAs for integration uptime and data freshness across critical business flows

Perform root-cause analysis on failed jobs and communicate resolution timelines to stakeholders

Maintain integration runbooks and support on-call rotation for production incidents

5. Governance & Best Practices

Maintain integration documentation: data flow diagrams, recipe inventories, and change logs

Enforce naming conventions, recipe folder structures, and environment promotion standards (Dev → QA → Prod)

Conduct peer recipe reviews and ensure alignment with integration best practices.

REQUIRED SKILLS & EXPERIENCE

Core Workato Experience (Must Have)

4–8 years of hands-on Workato development with recipes in production environments

Deep proficiency in recipe design, job concurrency, callable recipes, and recipe lifecycle management

Experience with Workato's API Platform — building, securing, and publishing APIs

Hands-on use of Workato's Connector SDK (Ruby-based) for custom connectors

Workato Automation Pro I & II certified preferred; Pro III or Workato Certified Consultant is a strong plus

Integration & Architecture Skills

Strong understanding of enterprise integration patterns: messaging, routing, transformation, and orchestration

Experience integrating ERP systems (SAP S/4HANA, Oracle, Dynamics 365) and CRM platforms (Salesforce, HubSpot)

Proficiency with REST and SOAP APIs, Webhooks, EDI, and event-driven messaging (Kafka, SQS, or similar)

Experience with file-based integrations via SFTP/FTP, S3, and SharePoint

Technical Foundations

Working knowledge of SQL for data lookups, joins, and validation within integrations

Familiarity with Ruby or Python for custom scripting within Workato formulas or SDK

Understanding of cloud platforms (AWS, Azure, or GCP) and SaaS API paradigms

Experience with Git-based version control for recipe export and change tracking