Workday Integrations Consultant - AMS (Application Managed Services)

The AMS Consultant is an experienced professional in Workday post‑production support, who is dynamic, fast‑paced, and familiar with the Application Managed Services (AMS) consulting practice. As a Workday Integrations AMS Consultant, they bring strong technical expertise, the ability to maintain business context, and a roll‑up‑your‑sleeves work ethic to a team with a positive, can‑do attitude, a collaborative culture, and a passion for helping clients succeed.

Key Responsibilities:

• •Provide post‑production application‑managed support for Workday integrations across multiple client environments.
• •Solve complex inter‑system issues leveraging SaaS, SOA, and web services expertise.
• •Enable clients to maximize their investment in Workday by optimizing integration operations, enhancing existing integrations, and deploying new integrations to meet evolving business needs.
• •Execute day‑to‑day AMS activities for Workday integrations, including incident resolution, monitoring, troubleshooting, minor enhancements, and break/fix support.
• •Support a variety of client contract models, including staff augmentation, ad‑hoc support, and project‑based delivery.
• •Track issues and risks, communicate status effectively, and escalate concerns to service or project management as appropriate.
• •Provide subject matter expertise on Workday integration best practices and patterns.
• •Evaluate, communicate, and coordinate the technical impacts of integration design and configuration decisions.
• •Facilitate knowledge transfer and educate clients on developing, operating, and supporting integrations to and from a SaaS platform.
• •Develop deep expertise in Workday integration technologies while building broader knowledge of core Workday functionality and related modules, including Financials, HCM, Payroll, Benefits, and Talent.
• •Work directly with business and IT stakeholders to gather requirements, evaluate design alternatives, and configure, test, and deploy integration solutions.
• •Mentor junior consultants and actively share knowledge to help grow the AMS practice.
• •Perform additional duties as assigned by the manager.

Requirements:

• •Bachelor’s degree or equivalent professional experience.
• •Ideally 2–5 years of Workday consulting experience in a technical or techno‑functional role.
• •Hands‑on experience supporting Workday integrations in a post‑go‑live or AMS environment.
• •Demonstrated proficiency with integration technologies, including REST, JSON, SOAP, HTTP/S, SSL, PGP, SAML, and Workday integration tools.
• •Experience with SaaS‑based integration architectures and monitoring/support models.
• •Strong communication and presentation skills, with the ability to effectively manage client expectations.
• •Strong attention to detail, organization, and analytical problem‑solving skills.
• •Advanced Excel skills.
• •Ability to effectively manage multiple clients and operate in a dynamic, growing, ecosystem with minimal supervision.
• •Eligible for SC Clearance - you must have been a UK resident for the last five years and be legally entitled to work in the UK

#LI-Remote

Why choose Cognizant:

• •Entrepreneurial environment that welcomes your ideas
• •Opportunity to do great work
• •Outreach programs that support communities and tap into your volunteer spirit
• •Learning opportunities to help current needs and advancement
• •Global operations, with opportunities in North America, Europe and Asia Pacific
• •An abundance of Affinity groups to meet your needs

Cognizant Core Values:

• •Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
• •Raise the Bar: We always aim for excellence in how we work and what we deliver.
• •Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
• •Do the Right Thing: We all lead with integrity and always make the ethical choice.
• •Own It: We own the outcomes for our company, colleagues, and community.