Workers' Compensation Specialist

Location:

EAC (Education and Administration Center)

Recruiting Start Date:

10/28/2026 This posting will be open at least five (5) days after the recruiting start date.

Estimated Start Date:

11/06/2026

Workers' Compensation Specialist is responsible for the day-to-day operation of the workers’ compensation program; interacts with existing computer software to modify databases, reconcile, and produce reports; keeps a systematic record of accounts or transactions and prepares statements reflecting those activities; interacts with appropriate parties regarding claim requirements, processes, and questions.

The following statements are illustrative of the essential functions of the job and other key duties that may be required. The description may not include all functions performed by the incumbents in various locations. The District reserves the right to modify or change the duties or the essential functions of this job at any time.

• •Reports consistently for work as scheduled
• •Performs other duties as assigned
• •Attains proficient or higher evaluations on established Performance Standards
• •Advises supervisors on possible avenues of investigation as required
• •Analyzes each workers’ compensation claim to discern the level of formality appropriate to manage the claim
• •Analyzes incoming claims for irregularities, previous claims history, and possible fraud
• •Assists in answering routine and complex staff member questions regarding workers’ compensation insurance and their specific claim
• •Assists in the development, implementation, and training of staff to mitigate exposure to risk and on the job injury.
• •Assists other office staff as needed
• •Assists supervisors in determining appropriate work to meet employee restrictions while in treatment for their injury.
• •Assists with daily department activities
• •Assists with sorting and opening of mail
• •Assists with the operation of the Risk Management Advisory Committee, by developing and presenting reports on staff member and student accidents, analyzing injury and trend data, and developing and presenting recommendations to reduce accident severity and frequency
• •Conducts timely filing of claims with the District’s carrier
• •Coordinates with District departments to provide specific safety training as requested
• •Creates and maintains workers’ compensation files, records, and computer databases, including the filing of workers’ compensation reports, and other documents
• •Develops and maintains communication to help ensure understanding of the workers’ compensation process for staff members and supervisors
• •Ensures that all claims are handled according to workers’ compensation laws and regulations
• •Ensures that the data in the employee management system align with missed time and workers’ compensation appointments, and communicates with employees to determine appropriate data entry
• •Initiates regular communication with the Director for Risk Management regarding critical changes and updates on claims
• •Interprets return to work restrictions and coordinates appropriate accommodations with Human Resources staff and supervising administrators
• •Maintains a variety of documents to include sensitive and confidential information
• •Maintains confidentiality of staff information
• •Maintains professional growth and development through seminars, workshops, and professional affiliations
• •Manages workers’ compensation claims from inception to closure and maintains associated files
• •Provides excellent customer service and assists in directing visitors to the appropriate staff
• •Provides input for existing and new office procedures to ensure smooth and effective operation
• •Remains current with applicable state laws and case law updates as they pertain to workers’ compensation, and communicates changes
• •Reports subrogation information and recoveries as related to workers’ compensation claims
• •Reviews workers’ compensation claims and oversees the workers compensation investigation process, conducting training for supervisors and assisting directly with investigations
• •Serves as a liaison between medical providers, staff members, carriers, and appropriate Human Resources staff
• •Trains staff at District locations regarding proper workers’ compensation claim reporting, procedures, and return to work
• •Works to resolve issues regarding payroll deductions, automatic deposit changes, leaves of absence, and benefits claims as they relate to workers’ compensation benefits

Knowledge, Skills, and Abilities

• •Ability to adapt to changing technologies and to learn functionality of new equipment and systems
• •Ability to communicate effectively verbally and in writing
• •Ability to create training materials, related documentation, and to train others
• •Ability to create, access, input, retrieve, and manipulate information in various software systems, including databases and spreadsheets
• •Ability to effectively communicate, both orally and in writing to individuals as well as the entire staff workforce
• •Ability to establish and maintain accurate record keeping, document management, and filing systems
• •Ability to establish and maintain effective working relationships with individuals from many diverse backgrounds and professions including supervisors, administrators, coworkers, staff, students, parents, and the general public
• •Ability to follow oral and written instructions
• •Ability to greet and interact with the public in a courteous and professional manner
• •Ability to maintain confidentiality
• •Ability to maintain high quality customer service orientation
• •Ability to manage simultaneous demands and set clear priorities
• •Ability to operate standard office equipment, performing a wide range of supportive tasks
• •Ability to research complex benefits issues
• •Ability to work days, hours, locations, and assignments as directed by the supervisor within the position responsibilities
• •Ability to work effectively with other departments, other staff, carriers/administrators and the general public
• •Ability to work independently without direct supervision
• •Ability to work well others and share knowledge in a team environment
• •Commitment to the education of students as a primary responsibility
• •Computer proficiency including office productivity applications
• •Considerable knowledge of policies, procedures, and overall District functions
• •Demonstrated ability to manage simultaneous demands and set clear priorities
• •Demonstrated ability to work well with others in a team setting
• •Demonstrated experience with software to include office and enterprise applications
• •Demonstrates citizenship, compassion, courage, discernment, excellence, honesty, hope, integrity, patience, perseverance, reliability, respect, responsibility, and trustworthiness
• •Detail-oriented
• •Energetic, creative, innovative, flexible
• •Excellent cooperative, collaborative, and problem-solving skills
• •Interact efficiently with other departments and locations to resolve issues and document solutions
• •Strong organizational, interpersonal, written, listening, and verbal communication skills
• •Thorough knowledge of federal, state and local legislation related to staff benefits
• •Willingness to participate in ongoing training as required

Work Environment: The work environment characteristics described here are representative of those a staff member typically encounters while performing the essential functions of this job. They are included for informational purposes and are not all-inclusive. The incumbent operates primarily independently and frequently with others in a professional school environment indoors regularly and outdoors occasionally.

Physical Demands: The following are some of the physical demands commonly associated with this position. They are included for informational purposes and are not all-inclusive. All physical demands, if listed, are considered essential functions.

Sits, stands, walks, stoops, kneels, and crouches/squats whil