Workplace Support Coordinator (Japan Office Manager)

Third Bridge is a leading global research firm established in 2007, with a team of over 1,500 employees worldwide dedicated to fueling decisions with expert insights . We accelerate and enhance decision-making for investors and business leaders by unearthing unique expert insights across multiple sectors, geographies, and topics.

For nearly 20 years, we’ve helped clients access knowledge on demand from experts, in-person and through our Library covering over 65,000 companies.

Based at our Tokyo office, the Workplace Support Coordinator is an essential member of the Workplace Management team. We are looking for someone who can assist with the running of a fast-paced office. Someone who will relish the daily challenges of the department, who can follow and maintain processes and procedures in order to keep the office running smoothly, and who isn’t afraid to roll up their sleeves.

Reporting to the Regional Workplace Support Manager, the main responsibilities of this role will include but are not limited to:

Ensuring service level agreements with 3rd third-party custodial vendor are met

Communications with external suppliers, partners, and internal teams

Working closely with the Workplace Management team to ensure high standards across the office

Answering the main reception phone and directing calls

Meeting and greeting guests

Being the first point of contact for the building porter, etc.

Taking receipt of and distributing post and deliveries, coordinating outgoing mail

Maintaining stock levels of food and stationery, ordering/taking receipt of deliveries/allocating stock to kitchen/store cupboard

Setting up and assisting with in office social events

Liaising with maintenance people and other vendors when they are scheduled to complete works in the office

Coordinating desks and IT equipment for onboarding/offboarding employees

Provide remote support for Seoul office

Other office administrative tasks as needed

Qualifications

Experience with office coordination, health and safety, and facilities would be advantageous

Highly organised with a keen eye for detail

The ability to establish strong relationships with suppliers and colleagues

Ability to learn quickly and jump in where needed

A proven ability to work in an extremely fast-paced environment

Excellent written and verbal communication

Ability to make decisions quickly and sort complex, competing priorities

Ability to keep calm in the face of fast change or urgent demands

Ability to interact with senior executives and all levels of the organisation

An understanding of confidentiality issues and the use of discretion

A smart, professional appearance and can-do attitude

Written and verbal fluency in Japanese and English required, Korean a plus

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We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway, and we will be happy to consider your application.