Account Manager I

Who is Trace3 ?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.

Ready to discover the possibilities that live in technology?

Come Join Us!

Street-Smart - Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice - The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork - Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

JOB SUMMARY:

The Account Manager I, Midwest will be responsible for prospecting, developing and closing sales opportunities in the Midwest Region. This position will be responsible for selling technology solutions in core competencies of storage, security, virtualization, backup, networking, innovation, cloud and data intelligence services. This position will have a strong understanding of how technology enables businesses to develop strategies and meet objectives. The Account Manager I, Midwest will be involved in the entire sales cycle, including leading meetings to discuss key business and technology issues, assess clients' needs and identify the products/solutions that best meet those needs.

SUMMARY OF ESSENTIAL JOB FUNCTIONS:

Drive business line revenue within assigned territory and accounts; discover, prospect and qualify new opportunities as well as cross-sell and up-sell opportunities within existing customer base

Responsible for supervising and ensuring optimal client satisfaction throughout the entire life cycle of the engagement by providing the Trace3 “Total Customer Experience”

Represent Trace3 to the customer in all sales-related matters and understand the customer’s business, product requirements, and industry challenges

Lead the proposed solution including transitioning the build and implementation to the delivery team, and remain engaged with the client while becoming a “thought leader” for the next opportunity

Build and maintain in-depth knowledge of Trace3’s products, services, partners, and markets

Direct complex sales cycles—including account mapping, development of high-level relationships, account strategies, and business cases

Communicate Trace3’s value proposition to varying technical and non-technical clients, including executive ''C'' level management, VP, and Director levels, and end-users

Establish strong and lasting relationships with key stakeholders and decision makers in client organizations

Work closely with the client to understand and manage their expectations while simultaneously working closely with the Trace3 Team to ensure delivery

REQUIRED QUALIFICATIONS:

Minimum of 5 years’ experience as an individual contributor selling enterprise level professional/technology services, managed services or end user solutions

History of successfully selling into Fortune 750 companies preferred; industry knowledge of IT services and products

Experience preparing, writing, creating, and delivering value-add sales solution presentations and proposals

Experience in security, cloud or data intelligence sales is a huge plus

Excellent understanding of business environments and challenges of IT operations in an enterprise level corporation

Strong understanding of how clients use technology to meet business objectives

Strong financial and business acumen with understanding of a multi-faceted business operation

Excellent oral, written communication and presentation skills with an ability to present technical issues, training sessions, and demos to C-Level Executives and non-technical audience

Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment

Ability to approach customer and sales requests with a proactive and consultative manner; listen and understand user requests and needs and effectively deliver

Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment

Motivated self-starter who loves to solve challenging problems

Ability to travel; holds a valid driver’s license

Located in or within a 1 hour radius of Chicago, IL

Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

Estimated Pay Range

$50,000 — $80,000 USD

The Perks

Comprehensive medical, dental and vision plans for you and your dependents

401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability

Competitive Compensation

Training and development programs

Major offices stocked with snacks and beverages

Collaborative and cool culture

Work-life balance and generous paid time off

Our Commitment

At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.

We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.

As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.

Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.

If you require a reasonable accommodation to complete the application process or participate in an interview, please email [email protected] .

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