Administrative Specialist I

Agency

Dept of Health and Human Services

Division

EMPLOY , INDEP FOR PEOPLE W/DISAB - EIPD

Job Classification Title

Administrative Specialist I (S)

Position Number

60054917

Grade

• NC08
• About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

This Administrative Specialist I/Lead Office Assistant V position is located in the Sylva VR/IL Unit Office and provides administrative support to the Unit Manager. This position has responsibility for assisting with all personnel and administrative actions for the Sylva office and the Waynesville and Murphy satellite offices. This position processes documents and administrative work generated by the unit manager in order to support VR and IL personnel, rehabilitation counselors, and other support staff in the unit. The selected candidate directs and coordinates records and information management, mail distribution, facilities maintenance and custodial operations for the Sylva Unit. The lead office assistant provides limited training for processing assistants.

Job duties include the following:

• •Serving as the initial contact for customers and visitors by providing assistance and directing calls and inquiries appropriately
• •Performing and coordinating daily administrative functions that includes processing mail, ordering supplies, maintaining accurate records
• •Maintaining confidentiality while handling sensitive staff, client, and agency information
• •Providing orientation and initial training to newly hired administrative staff and providing ongoing training on policies, procedures, and
• operational changes that impact work
• •Preparing and processing correspondence, reports, forms, and other administrative documents, including P-card transactions and Impress cash funds
• •Coordinating office, vehicle, and equipment repairs, maintenance needs, and other unit related services to ensure safe and effective
• operations in the unit and satellite offices
• •Collaborating with State Office, landlords, and vendors on billing, building, and contracted services
• •Assisting with monitoring office expenditures, purchasing activities, and administrative resources to support responsible use of agency funds
• •Scheduling meetings and office events and ensuring room setup and necessary materials
• •Serving as a resource to all staff by addressing routine questions, information gathering, and referring complex questions to the Unit Manager

Knowledge Skills and Abilities/Management Preferences

Salary Range: $39,244.00-$68,679.00

Recruitment Range: $39,244.00-$49,000.00

Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.

The following Management Preferences are not required, but applicants that possess these skills are preferred.

Demonstrated customer service, organizational and leadership skills with the ability to manage multiple responsibilities with accuracy

Knowledge of administrative office practices and the use of office equipment

Effective computer skills with proficiency in MS Office including Word, Excel and PowerPoint

Proven ability to work with a variety of professionals (internal and external to the organization), general public, and consumers.

Valid driver's license required for work related travel to satellite offices and other locations in order to meet job requirements

Position is funded in part through federal funds.

Posting closes at 11:59 p.m. the night before the end date

About Division of Employment and Independence for People with Disabilities (EIPD):

The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide. To learn more about EIPD: https://youtu.be/4QUy2w9B6AU.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Supplemental Contact Information :

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/ .

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303 , our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

• Application Process
• Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• •Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• •Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.
• •If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.
• •Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
• •Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
• •Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
• •For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members .

Degree/College Credit Verification

Degrees must be received fro