Adventureland Park - Human Resources Intern

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating® . Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

The Human Resources Intern is responsible for a variety of tasks that support the daily operations of the HR department.

If you desire the professional opportunity to develop leadership skills, to help lead a team and do it in the most exciting place possible, this is a great opportunity! This position offers students the chance to spend their summer in a fun, demanding, and rewarding environment.

We are currently looking for a:

Adventureland Park - Human Resources Intern

Roles & Responsibilities:

Welcome team members and guests with a smile and positive attitude!

Professionally and legally represent Adventureland to ensure continued compliance with all federal, state, and local employment laws

Assist with the hiring of qualified job applicants for open positions; Duties may include, but are not limited to, applicant screening, interviews, onboarding, and conducting new hire orientations

Lead and complete special projects to improve processes related to HR

Identify opportunities for program improvement and assist with developing and implementing enhancements to HR processes

Collaborate with leadership and the department heads open channels of communication between departments

Prepare orientation packets for new Hosts

Assist with processing HR paperwork, Host transactions, and terminations

Handle employment-related inquiries from applicants, Hosts, and supervisors

Assist with data entry into HRIS and Learning systems

Review and track compliance with work permits for minors

Assist Hosts with Workday navigation and password resets

Assist with the coordination and execution of exciting team member events

Assist with copying, filing and various other administrative duties

Assist with timekeeping for assigned departments

All other duties assigned by leadership

J1 International Student Responsibilities:

For certain Palace locations, this position will assist HR leadership with day-to-day management of the summer international exchange program. Duties may include:

Assist J1 International Students with questions, housing payments, paperwork processing, etc.

Assist with new international student orientation sessions

Welcome new arrivals and help get them checked in and moved into housing

Help prepare beds in the student housing facility prior to move in

Assist students with submitting Social Security paperwork

Assist students with opening new bank accounts

Transport J1 students to approved destinations, when needed

Assist with addressing any concerns the students may have

Education & Work Experience:

Intern candidates must be currently enrolled in a higher education program, majoring in Human Resources, Business Management, Industrial Engineering or related field of study

Minimum of 1-year of related work experience in HR or Hospitality highly desired.

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements:

Must be at least 18 years of age to comply with Iowa Child Labor Laws

Ability to work flexible schedule, including evenings, weekends, and holidays

Must have reliable transportation to and from work for your scheduled shift

Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner

Ability to portray a positive, professional attitude

Ability to maintain confidentiality and protect sensitive Host data

Ability to communicate clearly, concisely and persuasively with a wide range of diverse personnel and guests

Must be proficient in Microsoft Outlook, Excel, Word, and Power Point

Knowledge of Google Sheets or Smart Sheet, a plus

Ability to use office technology and equipment, such as PC, software, and copier

Ability to follow direction, multi-task, and work as part of a team as well as independently

Physical Requirements:

Ability to remain seated for extended periods of time, while using a computer

Ability to stand or walk for long periods of time throughout the workday

Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders

Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more

Working Conditions:

This role will be primarily based in an office setting with some interaction with other outdoor park locations

Some exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions

Subject to frequent interruptions, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments

Team member benefits:

Team member benefits:

Working at Adventureland is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Adventureland Host, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!

Adventureland Perks & Benefits:

Flexible schedule

Ability to cross-train and learn unique skills across various departments

Free admission to Adventureland Theme Park/Waterpark and select parks on your days off

Invitations to exclusive company-sponsored Host events throughout the season

We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Adventureland. Apply today!

Do not miss the chance to spark your career now!

Do not miss the chance to spark your career now!