Zoyi

AI-BPO AX Business Operation, Senior

Gangnam District, Seoul

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hirly's read of this role

Seniority: Senior
Country: KR
Work mode: On-site / unstated
First seen by hirly: 1 Sept 2026

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the posting

💜 [사업 소개 아티클] "AI-BPO, 없던 것을 되게하다"

[함께할 팀을 소개합니다 🙌]

AX-CX팀 은 고객사의 CX를 채널톡이 직접 책임지고 구축하는 조직입니다. AI Agent(ALF) 세팅부터 SOP 설계, 교육자료 생성, 실제 상담 인력 운영까지 — 솔루션만 제공하는 게 아니라 "시간이 지나도 무너지지 않는 운영 구조"를 남기는 것 이 우리의 약속입니다.

시작은 구조를 제안하고 파는 일 에 무게가 있었다면, 뒤에는 계약이 끝난 다음부터의 진짜를 수행해야합니다. 매일 인입이 들어오고, AI가 받고, 못 받은 건 사람이 받고, 그 결과를 다시 AI에 학습시키는 사이클이 원활하게 돌아야 해요. 이 포지션은 그 사이클을 직접 돌리는 사람 을 찾는 자리입니다.

[채널팀이 더욱 궁금하다면?]

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Original posting on Zoyi's site ↗

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AI-BPO AX Business Operation, Senior

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