AM Business Process Expert - Implementation

APM Terminals

Job Title : Business Process Expert – Asset Management | Middle East & Asia

Job Location : Singapore

Business Process Expert – Asset Management | Middle East & Asia

At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. What drives us forward is a mindset of always improving — observing how work happens, identifying what creates value, and removing what gets in the way. We constantly look for smarter, simpler, and safer ways of operating. If you thrive in environments where people value learning and are committed to continuously improve daily operations, join us and be a part of our journey.

What We Can Offer

At APM Terminals, we foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to improvement means every team member has the opportunity to develop their skills and advance their careers by continuously refining how we work. Experience a diverse, multinational workplace where your operational insights directly influence how we work.

• •Work across Asset Management processes within an international, asset-intensive terminal environment.
• •Collaborate with regional and global stakeholders across Asset Management, Finance, Procurement, Reliability, Planning, Inventory and Transformation.
• •Help shape standardized and continuously improving Asset Management processes across terminals in Middle East & Asia.
• •Build expertise through collaboration with Business Process Owners, Functional Process Owners and terminal Key Users.

Key Responsibilities

• •Own and continuously improve assigned L3-L5 Asset Management processes, SOPs and work instructions, ensuring alignment with the global CMMS environment and operational requirements.
• •Translate Asset Management processes into effective setup and use of IFS10, representing terminal user needs and ensuring proposed process or system changes are practical and understood.
• •Drive standardization and automation of Asset Management processes, identifying opportunities to reduce waste and improve process execution across terminals.
• •Monitor operational metrics, process confirmations and compliance, taking appropriate actions with Functional Process Owners and Key Users where required.
• •Support Business Process Owners and Functional Process Owners in maintaining well-defined, repeatable and consistent processes and progressing audit findings through to closure.
• •Validate change requests from terminal teams, support implementation of process and system changes, and engage users through Kaizens, process confirmations and structured feedback.
• •Build and support the regional Key User community, maintain relevant training materials and facilitate knowledge sharing and change adoption across Middle East & Asia.

What We Are Looking For

• •Continuous improvement mindset: we are looking for someone who brings a thoughtful improvement mindset—curious about how work gets done and motivated to make meaningful, sustainable improvements over time.
• •Leadership expectation: We are looking for people who consistently put customers first, lead by example with respect for people, deliver results with integrity, and drive continuous improvement by solving problems at the root, developing people, and raising standards every day.
• •Bring 5–8 years of experience in an operational Asset Management environment, ideally within an international, asset-heavy industry.
• •Demonstrate expert understanding of L3-L5 maintenance business processes , work instructions, Asset Management data and CMMS systems.
• •Bring working knowledge of IFS CMMS , particularly Inventory and Work Order Management modules, together with an understanding of asset lifecycle principles.
• •Apply strong change management, communication, presentation and facilitation skills, including the ability to respectfully challenge and influence stakeholders without formal authority.
• •Knowledge of ISO 55000 or another recognized Asset Management certification is preferred. The role has a regional scope across Middle East & Asia , and frequent travel should be expected.

Location: Singapore

#LI-POST

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .