Application Analyst II

Position Title:

Application Analyst II

Department:

Enterprise Business Solutions

Job Description:

The Application Analyst II position is responsible for working with Operations and ETS to determine workflows and systems capabilities to ensure effective outcomes. Utilizes past experience to support the host of ETS systems and operations ranging from ancillary applications to supporting business, clinical and revenue cycle operations in conjunction with Epic and the Enterprise Resource Planning System for various functional areas.

Essential Responsibilities

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

Developing technical solutions to complex business problems

Defining, analyzing, and implementing solutions based on operation workflow needs

Assisting with the selection, installation, maintenance, and education of system applications

Documenting workflow reflecting current and future state

Recognizing system improvements that may boost operational efficiency

Monitoring, tracking, and documenting system utilization and effectiveness

Taking part in pre- and post-implementation metrics gathering to assure the system is delivering expected outcomes

Troubleshooting application performance and complex technical issues

Performing software testing and documenting compliance with system and industry standards

Ensuring changes are documented and vetted through the appropriate change board

General Responsibilities

Performs other duties as assigned.

Minimum Qualifications

Education Requirements : Bachelor’s Degree required.

Experience Requirements : 3-5 years of experience in IT application support required. Previous IT healthcare experience preferred.

License/Certification/Registration Requirements: No certification required.

Knowledge/Skills/Abilities Required:

Strong knowledge of computers, patient care information systems and business systems

Strong ability to extract and analyze data

Strong knowledge of processional theory, practices, techniques and procedures

Strong verbal and written communication skills

Ability to work effectively as a member of a team and ensure quality patient care

Strong listening skills

Strong knowledge of Enterprise Resource Planning software

Strong comprehension of the integration of ancillary applications and their associated functionality.

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OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.