Assistant Store Manager

At Swarovski, your ideas are valued, your leadership is empowered, and your work helps build teams that deliver brilliance and create luxury moments every day.

Ready to take the next step in your retail career with one of the most iconic brands in fashion and design? Join our retail team and help shape an environment where people grow, customers feel inspired, and performance sparkles.

As an Assistant Store Manager, you’ll be a Swarovski advocate, supporting a positive work environment, delivering exceptional customer experiences, and driving commercial results. You’ll coach and empower your team, act as a role model, and help shape the store’s success every day.

About the Job

Act as a role model, delivering outstanding customer service and brand experience

Coach, motivate, and onboard team members to maximize performance

Support recruitment, talent development, and employee relations

Drive sales and support monthly plans and targets

Oversee store operations, including inventory, cash handling, and compliance

Step in for the Store Manager as needed

About You

1–2 years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands

Some leadership and coaching experience

A winning personality to easily establish a trustful relationship and empower others

Excellent customer service skills and digital proficiency

Responsible and able to take ownership

Curious, empathetic, and results-driven team player with a commercial mindset

What We Offer

You can expect a range of benefits, including:

Competitive salary

Monthly bonus scheme

Industry leading, generous staff discount (60% off the RRP) starting on your first day

30% off the RRP on Swarovski Created Diamonds

Enhanced annual holiday entitlement

1 x paid Volunteering Day each year

Food & refreshments provided in store to be enjoyed during your shift

Staff Referral Bonus – up to £250

Jubilee Awards to celebrate key service milestones

Annual Awards to celebrate and recognize your achievements

Season Ticket Loan

Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts

Opportunities for career development

Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career that matches your ambitions.

• About Swarovski
• Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.