Assistant Store Manager - Nike (Mercury)

Assistant Store Manager - Nike (Mercury)

• Job Provider: HMS
• Department: Retail Operations
• Reporting to: Store Manager
• Work location: Malta
• Territory Responsibility: Assigned Store
• Working hours: Full-time
• Status: Indefinite Contract

• Hudson Group is an international retailer and distributor primarily involved in the sport and fashion wear
• sectors. The Group’s head office is in Malta but is also present through offices in Italy, Cyprus, Morocco,
• Nigeria and Algeria.

• Though Hudson Holdings was founded in 2006, the Group’s roots reach as far back as 1987 when the first
• pair of NIKE was sold in Malta.

• Role purpose
• Supporting the store manager in the daily business operations of the retail store. Conducting general
• tasks which include supervising, communicating, and carrying out store duties to ensure the efficient
• operation of the store.

• The key duties and responsibilities of the role are as follows:
• •Supervising, training, and motivating staff to perform at their ultimate best
• •Assisting the retail store manager in planning and implementing strategies to attract customers
• •Coordinating the daily customer service operations such as sales process, orders, and payments
• •Tracking the progress of weekly, monthly, and annual objectives
• •Monitoring and maintaining the store inventory
• •Evaluating employee performance and identifying hiring and training needs
• •Coaching and supporting new and existing sales associates in the store
• •Suggesting sales techniques and ideas with the team to increase sales revenue
• •Communicating with clients and evaluating their needs
• •Evaluating consumer behavior and adjusting product positioning
• •Producing reports and analysing and interpreting retail data
• •Making sure that all employees adhere to company’s policies and guidelines
• •Acting as a store representative and setting an example for the rest of the team
• •Ensuring a high quality/standard of work and service throughout.

• Core competencies, knowledge, and experience
• •A minimum of 2 years’ experience working in a retail store, ideally occupying a supervisory or
• leadership role
• •Familiarity with financial and customer service principles
• •Able to create and analyse reports, spreadsheets, and sales statistics
• •Proficient user of MS Office
• •Leadership and organizational abilities
• •Interpersonal and communication skills
• •Problem-solving attitude
• •Flexibility to work in shifts