Digitainsoftware

B2B Support Specialist for Middle East Region

Yerevan, Yerevan

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hirly's read of this role

Seniority: Mid level
Country: AM
Work mode: On-site / unstated
First seen by hirly: 12 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description

Digitain is seeking for energetic and highly motivated specialist to join its Partner Support team.

Do you love online games, or are you interested in sports events? Don't you mind finding ways to manage complicated conversations effectively? Then join our team! Become a master of partner service, gain knowledge, share your skills with the team members, discover new possibilities with us!

The job is shift based and includes morning, afternoon, evening and night shifts.

Responsibilities

Work closely with Digitain partners’ support representatives through online chat or other messengers

Provide timely, accurate and complete information using the right methods/tools

Answer partners’ inquiries related to services, games, bets and other products provided by the company

Identify and assess partners’ needs to achieve satisfaction

Interact with Partners to provide and process information in response to inquiries, concerns, and requests

Handle partners’ complaints providing appropriate solution or to find alternative options to solve the issues if any

Build sustainable, long relationship

Requirements

Genuine curiosity about gaming and a good understanding of the online industry

Excellent English and Turkish written and oral communication skills

Result-oriented

Multitasking skills

Creative thinking

Attention to details

Ability to work in high pressure and in stressful situations

Excellent communication and writing skills

Prior experience as a front line employee would be a plus

Willingness to work on 24/7 shifts (is a must)

Original posting on Digitainsoftware's site ↗

Listed on hirly, a job board. hirly is not the employer: Digitainsoftware is hiring for this role.

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