Business Analyst

Who is Shift?

Shift provides business finance to small and medium businesses (SMEs) in Australia, including Business Overdraft, Equipment Line, Asset Finance and Trade Account. Since 2014, Shift has funded more than 30,000 Australian businesses.

At Shift, our unique approach to product innovation combined with our collaborative culture means you can build your career in a supportive environment. You’ll be joining a diverse team of over 300 people who are always looking to deliver better outcomes for Australian businesses.

About the Role:

As a Business Analyst at Shift, you will be embedded within a technology squad to support the delivery of business and technology solutions throughout the full product development lifecycle. In this role, you will collaborate with cross-functional teams - including product managers, developers, and operations to analyse business requirements and help deliver projects that align with business objectives.

What You’ll Do:

Collaborate with product managers, developers, and operations to gather and document business requirements

Serve as a key contact between technical teams and business stakeholders, ensuring effective communication

Create and maintain clear, up-to-date requirements, user journeys, and process maps

Break down business needs into testable stories and support delivery through the product development lifecycle

Support solution design, change management, and implementation planning

Assist with testing, validation, documentation, risk assessments, and project governance

Help manage vendor relationships and maintain project artefacts

Support post-implementation reviews and continuous improvement

What You’ll Bring:

Experience as a Business Analyst or Technical Analyst, preferably within financial services

Experience working in fast-paced, collaborative team environments

Strong analytical and conceptual thinking skills, with attention to detail in documentation

Ability to engage and work with a range of stakeholders across business and technical areas

Skilled in interpreting, documenting, and communicating technical and business processes

Experience contributing to the delivery of complex projects

Relevant qualifications in Business Analytics or equivalent

Key benefits:

Hybrid working: we’re headquartered in North Sydney with state-based workplaces and offer a hybrid work policy. Our offices have spaces for collaboration, socialising and focused work.

Parental leave: up to 26 weeks paid.

Strategy Week: twice a year the whole team comes together to hear the business strategy and product and technology roadmap first-hand, with fortnightly all-company business updates in between.

Flat structure: everyone can learn from each other and senior leaders across the business.

Wellbeing: benefits supporting your physical, psychological and financial wellbeing, from a day off on your birthday to end of trip facilities.

• Additional information:
• If you don’t meet all the qualifications or skills but think you’d be a great fit, please apply anyway.

Learn more about working at Shift at shift.com.au/careers .

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