Business Performance Manager

Job Description

· The Business Performance Manager supports the commercial organization and dealer network through business analysis, project coordination, performance monitoring, reporting, and AI-enabled solutions.

· Monitoring and analyzing key business performance indicators (KPIs) across sales, dealer operations, and strategic projects.

· Developing and maintaining reports, scorecards, dashboards, and executive presentations.

· Consolidating, validating, and managing commercial and operational data from multiple sources.

· Identifying trends, risks, opportunities, and performance gaps to support business decisions.

· Coordinating cross-functional projects and tracking progress against business objectives.

· Developing AI agents, copilots, and automated workflows that provide fast, concise, and actionable business insights.

· Supporting communication and alignment between internal teams and dealer partners.

· Driving continuous improvement and automation opportunities through Artificial Intelligence tools.

Business, sales, and operational performance analysis.

· Data management, validation, and reporting.

· Strong knowledge of Excel, Power BI, and reporting tools.

· KPI development and performance tracking.

· Project management and process improvement methodologies.

· Understanding of dealer operations and automotive retail business (preferred).

· Artificial Intelligence (AI), Generative AI, and automation technologies.

· Microsoft Copilot, Power Platform, ChatGPT, CRM analytics tools, and reporting automation.

· Prompt engineering and AI-assisted business analysis.

· Advanced English communication skills.

Skills Required to Perform the Job:

· Strong analytical and problem-solving capabilities.

· Ability to interpret data and translate findings into actionable recommendations.

· Project coordination and follow-up.

· Effective verbal and written communication.

· Stakeholder management and cross-functional collaboration.

· Planning, organization, and prioritization of multiple activities.

· Presentation and reporting skills for management and business partners.

· Decision-making based on data and business insights.

· Ability to leverage AI tools to increase productivity and business efficiency.

· Development of AI agents and automated solutions for reporting, KPI monitoring, and information retrieval.

· Ability to transform business needs into practical AI-driven solutions.

Key Attitudes Required for Successful Performance:

· Results-oriented mindset.

· Proactivity and initiative.

· Sense of urgency and accountability.

· Strong attention to detail.

· Adaptability and flexibility.

· Continuous learning mentality.

· Customer and dealer-focused approach.

· Teamwork and collaboration.

· Analytical curiosity and critical thinking.

· Passion for innovation, technology, and digital transformation.

If you need any reasonable accommodations to continue with the selection process, please let your recruiter know.

Remember to attach your resume when applying for this position.

General Motors is committed to being a workplace that is not only free from unlawful discrimination but also genuinely fosters inclusion and a sense of belonging. We respect and value the individual contributions of every member of our team, including their background, education, gender, race, ethnicity, sexual orientation, gender expression and/or identity, religious background, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion we practice within General Motors.



This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

 About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire .

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.