Chief Technology Officer

Summary

The Chief Technology Officer (CTO), in the Office of the Chief Information Officer (OCIO), reports to the Deputy Chief Information Officer and leads SBA's Technology Office. The CTO directs enterprise technology strategy, modernization, and operational resilience across solutions engineering, cloud and infrastructure, and IT operations to advance SBA's mission. Recruitment or relocation incentives may be authorized.

Duties

Provides executive leadership for the Technology Office, setting its strategic direction, governance, resource priorities, and performance expectations. Develops and carries out a multi-year technology strategy aligned with the agency's mission, customer needs, and legal requirements, and turns business needs into investment and modernization priorities. Directs the Solutions, Architecture, and Engineering Division, setting enterprise standards for solution design, systems engineering, integration, and modernization so that solutions are reliable, secure, and aligned with mission needs. Directs the Cloud and Infrastructure Management Division, overseeing cloud strategy, infrastructure engineering, hosting, networks, and infrastructure modernization, and balancing availability, security, cost, and contractor performance. Directs setting service management processes, service levels, incident management, and continuity procedures so technology services and customer support are responsive and dependable. Directs technology support for the agency's disaster operations, making sure systems, infrastructure, field support, and loan processing and disbursement services are available and can scale for disaster response and recovery.

Qualifications

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin. To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQ) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified. Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position. There is NO requirement to prepare a narrative statement specifically addressing the Executive Core Qualifications (ECQs) or the Technical Qualifications (TQs). TECHNICAL QUALIFICATIONS (TQs): Your resume should demonstrate accomplishments that would satisfy the technical qualifications. TQ 1: Enterprise Cloud, Infrastructure, and IT Operations: Demonstrated experience leading the engineering and operation of a large-scale hybrid cloud and infrastructure environment, including IT service management and continuity, to deliver secure, highly available services that scale to meet surge and emergency demands. TQ 2: Enterprise Architecture, Solution Engineering, and Modernization: Demonstrated experience establishing and enforcing enterprise architecture and engineering standards, leading legacy-system modernization and cloud migration, and serving as the senior technical authority on architecture, platform, and technology investment decisions. EXECUTIVE CORE QUALIFICATIONS (ECQs): In addition to the Technical Qualification Requirements listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not reflect demonstrated evidence of the ECQs and TQs, you may not receive further consideration for the position. There are five ECQs: ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding - This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people. ECQ 2: Driving Efficiency - This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades. ECQ 3: Merit and Competence - This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality. ECQ 4: Leading People - This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable. ECQ 5: Achieving Results - This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors. Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, you should attach proof (e.g., SF-50, Certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES.

Education

Education may not be substituted for specialized experience.