Chief Technology Officer/ Head of Engineering, Virtual insurance

Job Summary

We are seeking a visionary and execution-focused Chief Technology Officer / Head of Engineering to lead our end-to-end technology strategy, architecture, and engineering organization. This role is responsible for driving digital innovation, ensuring regulatory compliance, strengthening cybersecurity posture, and building a resilient, scalable, and data-driven insurance platform. The CTO will partner closely with executive leadership to align technology initiatives with business growth and customer experience goals.

Responsibilities

Technology Strategy & Leadership

Define and execute technology vision to transform insurance experience for B2C customers aligned with business objectives and regulatory requirements.

Lead digital platforms evolution across web and mobile applications.

Drive cloud-native architecture strategy and platform scalability.

Envision in AI adoption from development to user experience

Build and foster a high-performance engineering culture emphasizing innovation, accountability and continuous improvement.

Platform & Engineering Excellence

Oversee end-to-end software development lifecycle, DevOps, and CI/CD practices.

Ensure system reliability, performance, and scalability across customer-facing and internal platforms.

Optimize data architecture and warehouse strategy to enable trusted reporting and analytics.

Lead modernization initiatives across infrastructure, applications, and integration layers.

Data & Analytics Governance

Establish a unified and trusted data foundation to support reporting, regulatory submissions, and decision-making.

Drive improvements in ETL orchestration, data freshness, and reporting SLA performance.

Promote data governance, lineage, reconciliation accuracy, and audit readiness.

Security, Risk & Compliance

Own company cybersecurity strategy and technology governance.

Ensure IT governance frameworks, incident and change management controls, and audit processes are embedded in engineering practices.

Strengthen identity management, infrastructure and data security, and threat monitoring.

Team and Culture

Oversee engineering operations, FE, BE, QA, SRE, IS and Data teams to ensure high availability and business continuity.

Establish engineering best practices, scalable architecture standards, and digital products development discipline.

Foster a culture of experimentation, accountability, and measurable impact.

Collaborate cross-functionally with GTM, Product, Operations, Finance, Risk and Compliance teams.

Serve as a strategic advisor to the executive leadership on technology risk and innovation.

Mentor and develop technical leaders within the organization.

Requirements

Bachelor’s degree in Computer Science, Engineering, Information technology, or a related field (Master’s preferred).

15+ years of progressive leadership experience in technology, preferably within insurance, fintech, or financial services.

Proven experience leading digital transformation and AI adoption is prefered

Experience in leading techonology team in regulated environment is a plus

Deep understanding of IT governance, cybersecurity and regulatory compliance frameworks.

Track record of building and scaling high-performing engineering organizations.

Passionate for innovation and building technology that meaningfully transforms customer experience and insurance operations.

Excellent communication skill with capabilities and patience to understand and balance interests of different stakeholders and at the same time a people manager who is willing to spend time to hold heart-to-heart conversation to coach and grow the team