Client Onboarding Lead Analyst

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi.

By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress

Team/Role Overview

The Client Onboarding Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. There are typically multiple people within the business that provide the same level of subject matter expertise. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• •Gathering, documenting and assessing business requirements
• •Developing individual project artifacts as necessary including User Stories, Business Requirements Documentation, Functional Requirements, Documentation, test planning and scenario documents for user acceptance testing, project plans as required for all key technical deliveries.
• •Day-to-day management of individual project responsibilities including milestones setting, task and actions management, co-ordination and execution of plan within required timelines and to stakeholder quality expectations.
• •Providing implementation / post-implementation project support
• •Foster and maintain relationships with business stakeholders
• •Identify key project risks, whether stated or not, and manage to resolution or escalate accordingly
• •Has the ability to operate with a limited level of direct supervision.
• •Can exercise independence of judgement and autonomy.
• •Acts as SME to senior stakeholders and /or other team members.

Qualifications:

• •Good interpersonal communication skills. Able to communicate with internal and external business partners.
• •Consistently demonstrates clear and concise written and verbal communication skills.
• •6-10 years of relevant experience
• •Organized, motivated and a self-starter
• •Desire to improve processes
• •Demonstrated Project management skill
• •Ability to quickly grasp and master new concepts / requirements and related product / functional knowledge
• •Knowledge of the SDLC
• •Experience of working with Agile Methodologies and Tools.
• •Team player and relationship management skills
• •Ability to work under pressure and manage tight deadlines
• •Ability to learn/understand some technical implications of system design.

What we offer:

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

• •Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
• •Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
• •Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
• •Employee Assistance Program financed by Employer
• •Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
• •Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
• •Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.
• •Additional day off for volunteering
• •Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.
• •Opportunity to receive an annual discretionary incentive award
• •Special offers and discounts for employees
• •Click here to review the Remuneration Regulations extract.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Job Family Group:

Customer Service ------------------------------------------------------

Job Family:

Institutional Client Onboarding ------------------------------------------------------

Time Type:

Full time ------------------------------------------------------

Primary Location Full Time Salary Range:

241 750,00 zł - 411 650,00 zł ------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above. ------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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View Citi’s EEO Policy Statement and the Know Your Rights poster.