Consultant

Trajectory Inc. is a Canadian Company that provides Professional Services for ERP, CRM and Integrations in cloud platforms such as NetSuite, Boomi and complementary technologies. In 2019, Trajectory Inc arrives in Colombia as part of our Latin American expansion with the objective to help companies through its growing path.

What would you do exactly?

Participate in training programs related to business platforms, solutions, and processes to understand their functionality, capabilities, and value proposition for customer needs.

Participate in full-cycle implementation projects, from requirements gathering and initial analysis to post go-live support.

Participate in business process mapping, analysis, and requirements gathering sessions with new and existing customers.

Understand customer needs and support gap analysis between business requirements and proposed solution capabilities.

Participate in the preparation of functional, technical, and project scope documentation, providing proposed solutions for customer validation and approval.

Participate in project effort estimation, planning activities, and scope definition.

Configure, implement, and deploy technology solutions aligned with business needs, operational processes, and applicable regulatory requirements.

Participate in the creation of test cases, test planning, and user validation or acceptance testing sessions.

Identify, analyze, and support the resolution of issues arising during configuration, implementation, or solution adoption phases.

Provide post-implementation support to encourage solution adoption, optimization, and continuous improvement.

Maintain regular communication with customers, subject matter experts, and internal teams, attending project meetings and reporting progress, risks, and deliverables.

Act as a trusted advisor for clients and internal teams, providing guidance, consulting, and support according to project and business needs.

Required:

English Proficiency C1 - Advanced

Bachelor's Degree in Accounting, Business Management, Computer Science, Information Systems, or related field.

1 year of relevant consulting or industry experience

Experience with customer relationships.

Excellent oral and written communication and presentation skills

Teamwork, adaptability and capacity of fastest learning.

Preferrend:

NetSuite knowledge (is a plus.)

Experience in Financial, Accounting, Professional Services, Software, or Manufacturing business processes (is a plus)

Work experience in multinational companies (is a plus)

Implementation software experience, preferably ERP or CRM (is a plus)

Why Join Trajectory?

thrive on trust, transparency, integrity, autonomy, loyalty and appreciation

cheer for those who bring us success, and inspire others who have the potential

offer flexibility, constructive feedback and great opportunities for growth

revel in a positive working environment that fosters a sense of belonging and purpose and allows you to fully use your talent

welcome new ideas, new outlooks and approaches and new ways of doing business

believe in our people and their extraordinary talent

offer a full-time permanent position directly with our company.