Correctional Case Manager - Western Correctional Center for Women (WCCW)

Agency

Adult Correction

Division

COO - OPS - Institutions Operations

Job Classification Title

Correctional Case Manager (S)

Position Number

60094456

Grade

NC07

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

Reporting to a Correctional Programs Supervisor at a minimum custody female correctional facility, this position works in the Programs Department carrying a caseload of offenders. Other duties of this position include, but are not limited to, the following:

1. Providing supportive counseling, conducting assessments, developing case plans, answering and following-up on offenders’ questions and concerns as well as making recommendations to the classifications committee.

2. Communicating effectively with other staff, offenders and the general public and working under stressful conditions caused by direct contact with incarcerated offenders, who can become physically violent and verbally abusive.

3. Performing crisis interventions to include suicide prevention.

4. Assisting in major dynamic programs or coordinate major or specialized programs for the rehabilitation of offenders, such as offender work assignments, work release, education or recreation, as well as transition planning and coordinating.

5. Preparing written reports with accurately reflect date reviewed by various sources, reviewing, analyzing and evaluating various documents and behavior data gathered form interviews, written documentation and personal observation.

Knowledge Skills and Abilities/Management Preferences

Candidates now meet the minimum qualifications of a position if they meet the Minimum Education and Experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/Management Preferences are not required but applicants who possess the following skills are preferred :

Documented knowledge of case management practices, or supportive counseling techniques and/or interviewing techniques for intake assessments.

Compensation and Benefits

The State of North Carolina offers a comprehensive benefits package including:

• •Health Insurance options
• •Retirement Plans
• •NCFlex Supplemental Benefits
• •Paid Vacation, Sick, and Community Service Leave
• •Paid Parental Leave

Visit the State Benefits website for additional information.

Salary Range : $37,377 - $65,408

This posting will close at 11:59 p.m. the night BEFORE the end date listed above .

This is a REPOST. Previous applicants are still under consideration and do not need to reapply .

This is a full-time position (40 hours per week) with established working hours of Monday-Friday, 8am-5pm and may require working beyond normal work schedule to meet business needs.

About Western Correctional Center for Women (WCCW)

Western Correctional Center for Women (formerly Swannanoa Correctional Center for Women) opened on July 7, 2008, and is a minimum custody facility housing approx. 360 female offenders located in Black Mountain, NC. WCCW renovated four dormitories: Greenwood, Frye, Sloop and Gilliat. Renovations on the vocation building provided offenders with an educational classroom and an operating greenhouse. Renovations to the Buchanan building accommodated the increasing offender population and offer more educational classrooms and a medical wing. On Oct. 4, 2021, the facility's name was changed to Western Correctional Center for Women.

Supplemental Application Information

Application Process

NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application . Applications must include :

• •Complete education history (including high school)
• •Full work experience details
• •Certificates and licenses, if applicable
• •Education must be from appropriately accredited institutions.
• •Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.
• •Applicants may be subject to a criminal background check and drug screen.

If multiple applications are submitted, only the most recent application received before the closing date will be considered .

Criminal Justice Certified Positions

If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification . ALL applicants must:

• •Meet Criminal Justice Standards requirements (12 NCAC 09G .0302)
• •Pass a criminal background check
• •Produce a negative drug screening result
• •Successfully complete medical and psychological evaluations
• •Possess a valid driver’s license

Education Equivalency Verification

The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members .

Veterans’ and National Guard Preference

• •Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• •Applicants seeking National Guard Preference must attach an NGB-23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
• •Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD-256 or NGB-22, along with the state application.

PREA Requirement

The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Contact Information

If there are any questions about this posting other than your application status , please contact Celeste Robinson at celeste.r.robinson@dac.nc.gov or by phone at 919-582-6116. (Email is preferred and more efficient.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Associate degree in Criminal Justice, Human Services, Recreation or a relate