Customer Champion Project Manager

The Project Manager is responsible for leading cross-functional projects that support Sensata's strategic business objectives and customer commitments. The role serves as the primary owner of project execution, coordinating internal and external stakeholders to ensure projects are delivered on time, within scope, and within budget. The Project Manager is accountable for driving project milestones, mitigating risks, managing customer expectations, and ensuring successful project outcomes that support business growth, operational excellence, and customer satisfaction.

• General Responsibilities
• •Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
• •Defines project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• •Develops comprehensive project plans and manages all implementation processes including resource allocation, progress tracking, monitoring change control process, testing, documentation, training, and status reports
• •Ensure that all projects are delivered on-time, within scope and within budget
• •Ensure resource availability and allocation
• •Track project performance, specifically to analyze the successful completion of short- and long-term goals
• •Make adjustments to project constraints based on financial analysis
• •Regularly communicates and presents project schedules and statuses
• •Report and escalate to management as needed
• •Manage the relationship with the client and all stakeholders
• •Perform risk management to minimize project risks

• Experience / Qualifications
• •A university degree required (i.e. Bachelors degree) or equivalent relevant work experience.
• •Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands
• •Strong communication skills; oral, written and presentation
• •Strong organization, planning and time management skills to achieve results
• •Strong personal and professional ethical values and integrity
• •Holds self-accountable to achieving goals and standards
• •Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)
• •Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers

Additional Responsibilities:

• •Serve as the primary project owner and key point of contact for customers and internal stakeholders, ensuring effective communication and alignment throughout the project lifecycle.
• •Lead cross-functional teams including Engineering, Operations, Quality, Sales, and external partners to achieve project objectives and customer commitments.
• •Conduct regular project reviews and status meetings, providing clear visibility of progress, risks, mitigation plans, and critical decisions to management and stakeholders.
• •Identify and manage project risks, issues, and dependencies, proactively implementing corrective actions to minimize impact on project timelines and business objectives.
• •Drive change management activities, ensuring project scope, requirements, and deliverables are effectively controlled and aligned with customer and business expectations.
• •Monitor project performance, resource utilization, and financial metrics to ensure projects are delivered within approved budgets while meeting quality and operational requirements.
• •Represent the Voice of the Customer by coordinating customer requirements, project priorities, and business needs with internal teams to support successful project execution and customer satisfaction.
• •Maintain accurate project documentation, schedules, forecasts, and reporting within company systems while ensuring compliance with Sensata project management processes and policies.

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