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Basics GmbH

Customer Service Mitarbeiter (m/w/d)

Leverkusen, Nordrhein-Westfalen, Germany

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hirly's read of this role

Role family
Marketing
Seniority
Mid level
Stated salary
€29,100 – €37,346 per year
Country
DE
Work mode
On-site / unstated
First seen by hirly
26 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

  • Kundenbetreuung, Information und Beratung sowie Bearbeitung von Kundenanfragen
  • Entgegennahme eingehender Telefonanrufe und Emailkommunikation
  • Bearbeitung und Erfassung von Aufträgen in SAP
  • Bearbeitung und Erfassung von Retouren in SAP
  • Erfassen von Lagerwertverlusten
  • Erfassung und Report von Reklamationen
  • Abwicklung des anfallenden Schriftverkehrs
  • Erstellung von Rechnungen und Gutschriften
  • Abgeschlossene kaufmännische Ausbildung (z.B. Büro-/Industriekaufleute)
  • Kommunikationsfähigkeit und ein hohes Maß an Kundenorientierung
  • Gute MS Office Kenntnisse
  • SAP-Kenntnisse sind wünschenswert, keine Voraussetzung
  • Gutes Zahlenverständnis
  • Eigenständige Denk- und Arbeitsweise und Verantwortungsbewusstsein
  • Teamgeist, Engagement, Flexibilität und Belastbarkeit
Original posting on Basics GmbH's site ↗

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