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Artera

Customer Success Representative I (West Coast Region)

Remote-US

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hirly's read of this role

Role family
Customer support
Seniority
Mid level
Country
US
Work mode
Remote-friendly
First seen by hirly
27 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

About Us: Artera is an AI startup that develops medical artificial intelligence tests to personalize therapy for cancer patients. Artera is on a mission to personalize medical decisions for patients and physicians on a global scale.

The hours of this role are Monday through Friday, 8:30 AM - 5:00 PM PST (this is a remote position).

An Artera Customer Success Representative (CSR) plays a key role in delivering a world-class experience to our customers—including clinicians, clinical staff, and administrators—by supporting them through onboarding, training, and product ordering. This role combines operational execution with a customer-first mindset, emphasizing responsiveness, professionalism, and collaboration. You’ll work very closely with the sales team and cross-functionally, empowered to solve problems proactively while embodying our standards for high performance.

Original posting on Artera's site ↗

Listed on hirly, a job board. hirly is not the employer: Artera is hiring for this role.

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