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Xoxoday

Customer Support Intern

Bangalore, India

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hirly's read of this role

Role family
Customer support
Seniority
Internship
Country
IN
Work mode
On-site / unstated
First seen by hirly
12 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

ROLE OVERVIEW

We are looking for a detail-oriented and disciplined intern to support our Operations team. You will play a hands-on role in reviewing retailer-submitted invoices, verifying their accuracy, and helping ensure that points awarded through our loyalty programme are correctly earned and recorded.

KEY RESPONSIBILITIES

  • Review invoices uploaded by retailers and verify them for completeness and accuracy.
  • Check that the system has correctly categorised each invoice against programme guidelines.
  • Ensure that points accrued are valid and consistent with the supporting invoice data.
  • Flag irregularities, duplicate submissions, or potential fraud for review by senior team members.
  • Maintain organised records of reviewed invoices and document any discrepancies found.
  • Support the broader operations team with related administrative tasks as needed.

WHAT WE'RE LOOKING FOR

  • Strong attention to detail — you catch errors and take pride in getting things right.
  • Disciplined and reliable — you follow through on tasks and hold yourself to a high standard.
  • Comfortable working with data, numbers, and structured processes.
  • Good written communication skills for documenting and reporting findings clearly.
  • Basic proficiency in Microsoft Excel or Google Sheets is an advantage.
  • A genuine eagerness to learn and contribute within a professional team environment.

WHAT YOU'LL GAIN

  • Real exposure to loyalty programme operations and live business data.
  • Mentorship from experienced operations professionals.
  • A strong foundation for a career in operations, finance, or business analytics.
Original posting on Xoxoday's site ↗

Listed on hirly, a job board. hirly is not the employer: Xoxoday is hiring for this role.

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