Director, Internal Technology and Delivery

About Procare

For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children. We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive.

Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds.

A Little About the Role

We are seeking an exceptional Director of Internal Technology Delivery with deep expertise in enterprise corporate systems management, technology integration, and cross-functional ecosystem optimization. Our ideal candidate will bring 8+ years of experience in transforming complex corporate technology landscapes, with a proven track record of seamlessly integrating diverse business systems across CRM, ERP, marketing automation, and communication platforms.

The successful candidate will serve as a critical bridge between corporate systems technical teams, business units, and leadership, with a demonstrated ability to:

Manage complex technology transformations across multiple business-critical platforms

Drive delivery of technology solutions that enhance operational efficiency and business performance

What you’ll do:

Lead the corporate systems technology delivery

Establish and manage a centralized technology intake and prioritization process

Create governance frameworks for cross-functional technology initiatives

Drive end-to-end implementation and delivery of technology solutions

Develop and implement comprehensive technology delivery strategies

Create detailed evaluation frameworks for technology investments

Conduct thorough assessments of technology initiatives, including:

Strategic alignment

Business value potential

Resource requirements

Implementation complexity

Manage full lifecycle of technology transformation efforts

Create and maintain comprehensive documentation of delivery processes

Collaborate across security, IT, and business units to ensure optimal solution fit

This role requires a delivery driven professional who can:

Navigate complex organizational landscape

Anticipate technological trends

Manage cross-functional teams

Deliver initiatives that create tangible business value

Our ideal candidate will have:

Bachelor's degree in Computer Science, IT, or related field

8+ years' of technology leadership experience

Extensive experience with Corporate / Business Systems

CRM Systems (Salesforce, Pardot, HubSpot)

Contact Center Technologies (Zoom, Five9, RingCentral)

ERP Systems (NetSuite, SAP, Oracle)

Marketing Automation Platforms (Pardot, Marketo)

Customer Success Management Tools (Gainsight, Totango)

Integration and Middleware Platforms (Boomi, MuleSoft, Workato)

Proven track record of internal customer management and cross-functional engagement

Strong experience with PMO frameworks and project governance

Technical solution architecture and design

Enterprise architecture understanding

Vendor and partner technology management

Change management and Technology adoption

Execution-focused delivery methodologies

Physical Requirements:

This position works most of the time in a fixed office location and may involve sitting and/or standing for prolonged periods

Frequently required to communicate verbally and in writing (mostly email) with customers, prospects, and other employees

Use of computer, telephone, and other office equipment for the greater part of the workday

Occasional travel may be required for this position

Why Procare?

Excellent comprehensive benefits packages including: medical, dental, & vision plans

HSA option with employer contributions

Vacation time, holidays, sick days, volunteer & personal days

401K Plan with employer match and immediate vesting

Employee Stock Purchase Plan

Employee Discount Program

Medical, Dependent Care, and Transportation FSA Plans

Company paid Short and Long-Term disability and Life Insurance

RTD EcoPass for all Denver employees

Tuition Reimbursement and continued Professional Development

Fast paced, high energy workplace environment in prime downtown location

Regular company provided meals

Salary

$146,300 - $177,100/year DOE

Location

This position can be based in our Denver, CO office. Procare operates in a hybrid working model based on business needs. Candidates must be willing and able to work in office a minimum of 3 days per week.