Director, Office of Mission Information Technology Services

Summary

This position is being filled under a stream-lined hiring authority, Title 21 of the United States Code (21 US Code 379d-3a) as amended by the 21st Century Cures Act of 2016, section 3072 and the Consolidated Appropriations Act of 2023, Section 3624. The candidate selected for this position will serve under a career or career-conditional appointment and be paid under the provisions of this authority. This position is being recruited based on the Title 21 Pay Table 4, Band H. .

Duties

• •Develops and implements Super Intelligence (SI)-enabled information technology services to modernize regulatory processes and accelerate scientific discovery in support of FDA's public health mission.
• •Leads evaluation, piloting, and deployment of SI, ML, and advanced analytics to enhance regulatory decision-making and streamline scientific processes, consistent with FDA's governance program.
• •Establishes governance frameworks and standards for responsible SI adoption, ensuring alignment with federal policy, ethical guidelines, and FDA strategic priorities.
• •Collaborates with scientific and regulatory program offices to identify opportunities where SI-enabled tools can improve data quality, analytical throughput, and mission outcomes.
• •Conducts strategic IT planning and portfolio management to align technology investments with FDA priorities and modernize data platforms supporting scientific and regulatory needs.
• •Develops and maintains, for approval by the Deputy Commissioner for Technology, a multi-year IT investment roadmap that reflects agency priorities, emerging technology trends, and resource constraints.
• •Oversees the full lifecycle of IT programs and projects, ensuring cost-effective delivery, measurable performance outcomes, and alignment with OMB, HHS, and FDA policies.
• •Advises the Deputy Commissioner for Technology, and senior leadership on technology investment decisions, risk trade-offs, and opportunities to consolidate or modernize legacy systems.
• •Provides enterprise IT services, including application development, infrastructure maintenance, technical support, and cybersecurity to protect sensitive health data.
• •Ensures the availability, reliability, and scalability of IT systems and platforms that support FDA's regulatory, scientific, and administrative functions.
• •Directs the development and maintenance of enterprise applications, data platforms, and shared services that meet the diverse needs of FDA Centers, Offices, and Programs.
• •Establishes and enforces service-level agreements, performance metrics, and customer service standards to ensure responsive and high-quality IT support.
• •Oversees cybersecurity programs and policies to protect sensitive health, regulatory, and administrative data from unauthorized access, breaches, and cyber threats.
• •Ensures compliance with federal cybersecurity requirements including FISMA, NIST frameworks, and HHS/FDA security policies across all IT systems and platforms.
• •Partners with the FDA Chief Information Security Officer (CISO) to assess risk, implement security controls, and respond to cybersecurity incidents.
• •Promotes a culture of cybersecurity awareness and accountability across the IT workforce and among system users agency-wide.
• •Improves operational efficiency and customer service delivery by modernizing legacy systems and establishing a secure, cost-effective IT foundation supporting FDA's regulatory and public health functions.
• •Identifies and prioritizes legacy system modernization opportunities, developing migration strategies that minimize operational disruption and maximize return on investment.
• •Implements cloud computing, automation, and other emerging technologies to reduce technical debt, improve system performance, and lower total cost of ownership.
• •Establishes metrics and reporting mechanisms to track modernization progress and demonstrate value to agency leadership and stakeholders.

Qualifications

In order to qualify for the Director, Office of Mission Information Technology Services position which falls under the 2210 occupational Series, you must meet the following requirements by 11:59 pm EST on 12/09/2026: The candidate must meet the following qualifications for this Title 21 position: Scientific, Technical, and/or Professional Fields Qualified and Outstanding Candidates a. Qualified applies to all candidates for Cures appointments. The FDA OTS will use the technical qualifications defined below as a baseline for comparing experience levels and other candidate attributes for relevant positions b, Outstanding candidates can be defined by existing outstanding work experience, outstanding performance rating, or both. To be qualified for the Director, Office of Mission Information Technology Services, AD-2210, Band H position you must meet the following qualifications and it must be evident within your 2-page resume or you must submit transcripts if you are qualifying based on education: Education: A bachelor's degree or higher in a computer science, cybersecurity, information science, information systems management, technology, engineering field. The degree must be from an accredited program or institution. If you are qualifying based on the education mentioned above you must also meet the below qualifications. If you possess a bachelor's degree in a related field you must have 8 years of comparable experience. If you possess a master's degree in a related field you must have 7 years of comparable experience. If you possess a doctorate degree in a related field you must have 5 years of comparable experience. OR You must have fifteen (15) years of experience in one of the following: - Experience that demonstrates knowledge of the software design, development, and testing lifecycle. - Experience that demonstrates knowledge of enterprise architecture, business architecture, systems architecture, service-oriented architecture, or data architecture; or frameworks of the same. - Experience that demonstrates knowledge of IT management, IT helpdesk support, system integration, IT project management, IT Finance or IT Acquisitions. - Experience that demonstrates knowledge of managing IT transformation programs, managing IT innovation programs, or implementing disruptive technologies. - Experience that demonstrates basic knowledge of technology and data processing functions, data extraction, transformation, loading, automation, and other aspects of data management. - Demonstrated ability to meet the standards of a skills assessment test to be administered by the agency during the candidate process (i.e., pre-employment). - Experience that demonstrates knowledge of the user experience design, development, and testing lifecycle. Experience may have been gained in work such as CIO/CTO/other IT executive, IT manager, IT services manager, enterprise transition manager/planner, enterprise architect, business analyst, systems integrator, systems administrator, programmer, program analyst, or other positions that required the management of, use, or adaptation of computer programs and systems. Desired Qualifications: The ideal candidate will bring approximately 15-20+ years of progressive technology leadership experience, or equivalent experience demonstrating comparable executive scope, scale, complexity, and impact, including significant senior executive leadership experience. Priority experience includes: Leadership of large, complex, enterprise-scale technology organizations with broad operational, modernization, and service-delivery responsibilities. Experience leading senior IT executives and technology leaders, establishing accountability, and building high-performing leadership teams. Accountability for significant technology budgets and broad technology portfolios; experience approaching billion-dollar scale is highly desirable. Demonstrated success leading enterprise transformation, particularly consolidation or integration of distributed/federated IT organizations,