Director, Student Access Services

At Marymount University, we believe meaningful work happens when talented people come together with shared purpose. We serve not only our students—but one another—creating a culture where teamwork, adaptability, and resilience are part of everyday practice,

Located in Arlington, Virginia, just minutes from Washington, D.C., Marymount offers a dynamic and forward-looking environment where innovation is encouraged and flexibility is valued. We understand that higher education is evolving, and we embrace change with creativity, responsiveness, and a solutions-oriented mindset.

Our faculty and staff thrive in a community that prioritizes communication, cross-functional collaboration, and service-driven leadership. Whether working directly with students or supporting them behind the scenes, every role contributes to a shared mission: helping students grow, succeed, and lead with purpose and confidence.

The Director of Student Access Services (SAS) provides strategic leadership, operational oversight, and institutional expertise for the University's disability access and accommodation program. Reporting to the Vice Provost, Academic Affairs, the Director ensures that the University complies with applicable federal and state disability laws, including the Americans with Disabilities Act (ADA), the ADA Amendments Act (ADAAA), and Section 504 of the Rehabilitation Act.

The Director serves as the University's primary subject matter expert on student disability accommodations, providing leadership in the interpretation and application of disability law, evaluating complex accommodation requests, overseeing disability documentation review, and ensuring consistent implementation of reasonable accommodations across the institution. The Director collaborates extensively with Academic Affairs, Student Affairs, Human Resources, General Counsel, faculty, and campus partners to promote equitable access, remove barriers to student participation, and foster an inclusive learning environment.

The Director is responsible for departmental leadership, supervision of professional staff, policy development, assessment, compliance, and continuous improvement of disability services in support of student success and institutional effectiveness.

Essential Duties and Responsibilities

Disability Compliance and Accommodation Administration

Serve as the University's lead authority on student disability accommodations and accessibility under the Americans with Disabilities Act (ADA), ADA Amendments Act (ADAAA), Section 504 of the Rehabilitation Act, the Fair Housing Act, and other applicable federal and state laws and regulations

Interpret and apply disability laws, regulations, Office for Civil Rights (OCR) guidance, and higher education best practices to ensure institutional compliance and equitable access

Oversee the review, interpretation, and evaluation of disability documentation to determine eligibility for accommodations and ensure legally sound, individualized accommodation decisions

Provide consultation and guidance to Accessibility Coordinators regarding complex disability documentation, accommodation requests, appeals, and student situations requiring advanced legal or clinical analysis

Ensure accommodations are implemented consistently, appropriately, and in accordance with applicable legal requirements while maintaining the integrity of the University's academic programs

Monitor evolving legal requirements, case law, regulatory guidance, and professional standards related to disability services and recommend changes to institutional policies, procedures, and practices

Leadership and Administration

Provide strategic leadership and administrative oversight for Student Access Services.

Collaborate with the Vice Provost, Academic Affairs to establish departmental goals, strategic priorities, operational plans, and annual objectives that align with institutional and Academic Affairs strategic plans

Develop, implement, and evaluate departmental policies, procedures, and service delivery models that promote accessibility, compliance, and student success

Lead departmental planning, assessment, benchmarking, and continuous quality improvement initiatives

Manage departmental resources and ensure effective delivery of disability support services

Supervision and Staff Development

Supervise, mentor, evaluate, and support professional and graduate staff within Student Access Services

Promote consistent application of disability laws, accommodation practices, and departmental procedures across all staff members

Provide ongoing professional development related to disability law, documentation review, accommodation implementation, emerging disabilities, assistive technology, and best practices

Campus Collaboration and Consultation

Serve as the primary institutional resource for faculty, administrators, and staff regarding disability accommodations, accessibility, and compliance obligations

Consult with faculty regarding implementation of academic accommodations while preserving essential course and program requirements

Collaborate with Academic Affairs, Student Affairs, Enrollment Management, Residence Life, Information Technology, Human Resources, and other departments to remove barriers to student access and participation

Partner with the Office of General Counsel on complex accommodation matters, disability-related complaints, and regulatory compliance issues

Represent Student Access Services on University committees, including the CARE Team and other institutional committees as assigned

Collaborate with Career Services on transition plans as necessary for students with accommodations to internships and workforce

Education, Training, and Outreach

Develop and deliver training programs for faculty, staff, and campus partners on disability law, accommodation processes, accessibility, inclusive instructional practices, and Universal Design for Learning (UDL)

Promote awareness of disability inclusion and accessibility across the University community

Provide consultation on emerging accessibility initiatives and institutional best practices

Assessment and Continuous Improvement

Lead assessment initiatives that evaluate the effectiveness, efficiency, and compliance of Student Access Services

Analyze data, identify trends, and recommend improvements to enhance service delivery and student outcomes

Conduct annual review and revision of departmental policies, procedures, forms, and documentation standards

Other Duties

Participate in cross-divisional initiatives supporting institutional priorities

Perform other duties as assigned

Required Qualifications

Education

Master's degree in Psychology, Counseling, Higher Education, Rehabilitation Counseling, Education, Social Work, Disability Studies, or a closely related discipline

Experience

Minimum of five (5) years of progressively responsible professional experience in disability services, accessibility, or accommodations within higher education

Demonstrated experience interpreting disability documentation and determining reasonable accommodations

Experience supervising professional staff and managing departmental budget and operations

Knowledge, Skills, and Abilities

Extensive knowledge of:

Americans with Disabilities Act (ADA)

ADA Amendments Act (ADAAA)

Section 504 of the Rehabilitation Act

Family Educational Rights and Privacy Act (FERPA)

Applicable Office for Civil Rights (OCR) guidance

Relevant federal and state disability regulations

Demonstrated expertise in the interactive accommodation process, individualized assessment, documentation review, and determination of reasonable accommodations

Ability to balance legal compliance, academic integrity, and student access in complex accommodation decisions

Knowledge of physical, psychological, learning, neurodevelopmental, sensory, and chronic health disabil