Dispatcher

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE

Join Our Community of Food People!

• BASIC PURPOSE
• The Dispatcher will coordinate driver assignments and activities to ensure proper distribution service to our customers. Escalate issues whenever there are risks to proper service.

BECOME A US FOODS® TEAM MEMBER

We are looking for a NIGHT Dispatcher who relish's the chance to push their potential, grow and reap the rewards of joining the US FOODS® family.

We help YOU make it! US FOODS® is one of the largest food distributors with a culture and history of promotion from within and unlimited career growth opportunities w/ ongoing job skills and leadership development training.

SCHEDULE:

Sunday - 3 PM - 11:30 PM

Monday to Thursday 4 PM - 12:30 AM

PAY: $24 / Hour

ESSENTIAL DUTIES AND RESPONSIBILITIES

• •Coordinate driver activities and shuttle assignments to resolve service issues and minimize overtime, downtime, and hours of service violations. Complete attendance trackers and verify that drivers are using Omnitracs properly.
• •Ensure that customer’s needs are being met in a prompt and professional manner and escalate issues (late dispatch, breakdown, other service failures) to managers and sales force. Reassign routes as needed to solve service issues , and ensure that drivers are logging in and utilizing Proof of Delivery scanner.
• •Coordinate trailer, tractor, and backhaul assignments to support efficient logistics operations.
• •Visually inspect each driver’s appearance to verify that drivers are in proper uniform and have required PPE.
• •Notify the manager / supervisor in charge and the safety specialist in the event of a vehicle accident or driver injury.
• •Other duties as assigned by manager.

SUPERVISION :

N/A

RELATIONSHIPS

• •Internal: Drivers, transportation managers and supervisors, sales
• •External: Customers

WORK ENVIRONMENT

The work will take place both at a desk in an office environment and in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.

MINIMUM QUALIFICATIONS

Related Experience/Requirements:

Minimum one year of transportation or logistics experience.

Knowledge/Skills/Abilities :

• •Effective communication both verbally and in writing.
• •Excellent telephone and customer service ability.
• •Math, analytical, and organizational skills with high attention to detail.
• •Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
• •Problem solving and critical thinking abilities to solve problems of limited scope.
• •Strong teamwork skills with the ability to support others in the department and division.

Education

High school diploma or GED/equivalent required.

PREFERRED QUALIFICATIONS

• •Prior dispatcher experience preferred.
• •Knowledge of DOT Hours of Service Regulations and driver logs.
• •Knowledge of our geographic delivery area.

Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html .

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between

$18 - $28

***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/ Age/Genetic Information /Protected Veteran/Disability Status***