Enterprise Account Manager

About Allocator

• Allocator is the data platform built solely with institutional LPs in mind, serving leading endowments,
• foundations, pension funds, family offices, sovereign wealth funds, private banks and fund of funds
• across the world in their endeavours to make the best possible investment decisions, safe in the
• knowledge they've used every available piece of information and data to do so.

• We help the largest asset allocators replace spreadsheets and manual research with a single data set
• spanning accounting, performance and transparency across their entire alternative allocation by
• monitoring hedge funds and private capital funds of all strategies.

• We're growing fast (10x revenue in 5 years), with 60% of our clients based in the US, ahead of us
• establishing a dedicated presence there.

• The Role
• As an Enterprise Account Manager, you'll own a book of existing institutional clients once they have
• passed their first year on the platform. Your job is to own those relationships, secure them, and grow
• them. You'll work directly with COOs, CFOs, Heads of Data, and Investment teams at the largest
• allocators in the world.

• We run a strong land and expand motion. Often clients start with part of their portfolio or one use case,
• and the larger opportunity comes after. You'll identify, prospect, and run those expansions yourself,
• with the potential to grow an account's value 2-4x after the initial implementation. Our clients are
• institutional allocators, asset owners and GP-LPs, and a real understanding of how they invest and
• operate is central to ensuring accounts grow.

This is a hybrid role, with 3 days per week in our London office. With clients across North America, EMEA and APAC, regular travel to client sites is part of the role.

What You'll Own

• •Relationship ownership: be the senior, trusted point of contact for every account in your book,
• building coverage across COO, CFO, data, and Investment teams so no account rests on a single
• champion

• •Renewals: secure every renewal by running it as a sales cycle from six months out, covering
• value review, stakeholder mapping, commercial proposal, negotiation, and signature

• •Expansion (upsells & backsales): increase volumes of existing services plus sell additional
• products and services into existing accounts the way a new business seller would. You'll identify
• the opportunity, prospect into new teams and stakeholders, and run the full cycle through to
• signature, with the aim of growing account values significantly

• •Business reviews: lead regular reviews with key client stakeholders, showing usage, data
• coverage, and the value delivered, and use them to open the next expansion conversation

• •Account health: spot risk early (usage, data quality, champion changes, competitor activity) and
• run save plans before a renewal is in play

• •Handover from new business: take accounts over from the new business team, and partner
• with Customer Success and Data to keep delivery on track

• •Feed the business: surface product gaps, expansion signals, and competitive intelligence to
• Product and GTM leadership

What We're Looking For

• •3+ years as an Account Manager owning a book of existing enterprise clients, with a track
• record of retaining and growing them against a number

• •Experience at enterprise spend levels: you have managed clients spending between $250k and
• $1m per year, and negotiated renewals and expansions at that scale with procurement,
• legal, and finance all involved

• •Strong knowledge of the buy-side: you understand private markets, hedge funds, and capital
• markets, and how institutional investors operate

• •A proven expansion record: you have found, prospected, and closed new products or services
• into existing accounts, not just renewed them

• •Strong commercial and business-case skills: you can quantify the value a client is getting and
• use it to grow the account

• •A builder's mindset: you'll shape how account management works here, not inherit a finished
• playbook

Nice to Have

• •Direct experience working with institutional LPs: funds of funds, secondaries funds, pension
• funds, endowments, or similar allocators

Experience with data, analytics, or portfolio management software sold to the buy-side

Familiarity with secondaries, fund-of-funds structures, or private markets reporting workflows

If you’re ready to start a conversation about how you might contribute to Allocator, send us your CV.

Allocator appreciates and respects diversity. We are an equal opportunity employer.