Executive, Industrial Sales Services

We value our people and encourage everyone to grow professionally. If you think this opportunity is right for you, we encourage you to apply!

Job Description:

Roles & Responsibilities

• •Manage credit application for credible customers from the Credit Committee
• •Monitor overdue in debtors account and resolve delinquent account issue within specified period
• •Ensuring payments are timely received as per remittance advice and as per registered counter party
• •Coordinate in preparing application of ‘credit release’

Sales Order Processing

• •Manage incoming Purchasing Order (PO) from the customers
• •Manage execution of Sales Order (SO) from issuance of SO, delivery planning up to collection of payment
• •Ensuring compliance to SOP & company policies
• •Ensuring Sales Confirmation/Sales Order (SO)/Sales Contracts (SC) to customer is sent in timely manner
• •Ensuring proper documentation related to SO/SC are well kept and retrievable

• •Shipment & Deliveries
• •Coordinating with Business Unit (BU) and to provide sales team and customers with shipment and delivery status updates
• •Maintain close coordination with respective BU’s shipping & logistic
• •Managing incoming customer inquiries related to export shipment, local deliveries status or products specification

Customer Complaint

Monitor progress of customer complaint resolution and update the customer accordingly

New Product Registration

• •Review and execute new product registration process by portal and outside portal depending on LOA
• •Ensure SAP Material Code are ready for use in creating a quotation & sales order for a new product in SAP
• •Log and file all approvals record for audit trails

New Customer Registration

• •Prepare Customer Master Data (CMD) for approvals and updating in SAP
• •Prepare and execute Customer Registration Form (CRF) for new customer
• •Prepare and update any changes related to customers’ portfolio such as changed in payment term or increased in credit limit (CL)

Shipment & Deliveries

• •Coordinating with Business Unit (BU) and to provide sales team and customers with shipment and delivery status updates
• •Maintain close coordination with respective BU’s shipping & logistic
• •Managing incoming customer inquiries related to export shipment, local deliveries status or products specification

• •Reporting
• •Monitoring on accounts receivable (AR) and outstanding Contracts (OC)
• •Ensuring any issues related to AR and OC are attended and resolved
• •Other reports

Other scopes

To execute any other tasks from time to time as required by the Management or Superior

Job Requirements

Degree/Graduate in Business Management/Supply Chain/Logistics and Transportation

Experience in Logistics and Transportation Operations/Supply Chain/Manufacturing/Customer Service/Material Management

Minimum of 3-years working experience

To apply, please submit your resume and cover letter outlining your interest for this role.