Field Service Technician (South OK)

You need to live within 30 minutes of Durant.

Castle Hill Gaming has an opening for a Field Service Technician . This technical position will focus on troubleshooting, repair, and preventative maintenance on electronic gaming machines and associated equipment.

Job Responsibilities:

Performs diagnostic checks, maintenance and repairs to all Castle Hill Gaming equipment

Provides basic repair and maintenance to servers and associated equipment

Performs preventive maintenance on machines (clean, tighten loose hardware and secure loose wiring)

Plans and schedules appointments to perform preventive maintenance at the convenience of the customer (Both Internal and External)

Conducts installation of equipment and software during upgrades and installs

Records maintenance and repair actions in approved reporting software

Finds out about ongoing jurisdictional changes, upgrades and modifications and reports them to all appropriate Castle Hill Gaming departments

Performs other duties as assigned

Qualifications:

High School diploma or equivalent

2+ years technical/electrical experience

Qualified to operate a motor vehicle and possess a valid driver’s license

General knowledge of computers and electronics

Ability to safely clean and maintain equipment

Ability to troubleshoot

Experience with Microsoft Office (Word, Excel, Outlook)

Ability to plan, organize, and have attention to detail; adaptable and flexible

Competent interpersonal, oral and written communication & presentation skills

Ability to work with minimal supervision

Operate in a team environment working with other team members to complete tasks

Ability to work varied shifts and overtime as required

Must be able to successfully pass a background investigation

Must be able to obtain and maintain a tribal gaming license

Daily travel is expected in this role

You need to live within 30 minutes of Durant, OK.

Preferred Qualifications:

Technical certifications such as A+, N+, Microsoft or Cisco

Previous experience in the Casino/Bingo service environment

Physical Demands of this position:

To stand, use hands and fingers to handle or feel, reach with hands and arms, and talk and hear

To walk and stoop, kneel, crouch, crawl. sit, climb, or balance. Along with vision abilities of using close vision, depth perception, and ability to adjust focus

Able to move and control 550 pounds with the aid of dollies and tools, lift and move 40 pounds short distances without mechanical aid, and frequently lift and/or move 10 pounds

Work Environment:

While performing standard duties associated with the position, the associate will be exposed to noise levels ranging from quiet to loud, adverse weather conditions, and moving and working around the customers.

The physical demands described above are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

*** We are not offering Visa sponsorship or transfers for this position, now or in the future.