Front of House Assistant - Myprotein Store (Manchester City Centre)

About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you’ll go further, faster. What are you waiting for?

• Job Title: Front of House Assistant / Barista
• Reports to: Store Manager
• Location: Myprotein Store, Abbey House, 74 Mosley Street, Manchester, M2 3LW
• Shift Pattern: 8:00 - 6:00pm Monday - Friday, 8:00 - 5:00pm Saturday on a rota basis (16-20 hours per week, depending on business need), including potential weekend work

Starting Date: October 2026

About the Myprotein Store – Manchester

The Myprotein Store is the first brick & mortar flagship store for the brand. Located in the heart of Manchester city centre, it combines a retail space with a unique blend of fitness, nutrition and lifestyle, including a premium café experience. Customers can enjoy expertly made coffee, healthy snacks, and Myprotein product sampling, all within a sleek and community-focused environment.

Role Overview

As a Front of House Assistant / Barista , you’ll be the face of the Myprotein café experience, creating high-quality drinks, delivering exceptional service, and helping bring the brand to life for every customer who walks through the door. This is a hands-on, customer-facing role ideal for someone with a passion for great coffee, attention to detail, and a positive, can-do attitude.

Key Responsibilities

Craft hot beverages to the highest standards, consistently delivering great quality and presentation

Ensure coffee grind, dose and shot times meet brand specifications — including latte art and calibration

Deliver excellent customer service and maintain a warm, welcoming atmosphere in the café

Keep all customer and back-of-house areas clean, tidy and safe, reporting any hazards or incidents

Support food production and snack preparation to ensure a consistent customer experience

Follow all Food Safety and Health & Safety standards, completing relevant checks and paperwork

Receive and store deliveries correctly, and ensure products are labelled and rotated appropriately

Accurately charge for all purchases and follow all store policies around till use and stock control

Support wider store activations and customer engagement initiatives as needed

Be flexible and willing to support across other store areas when required

Requirements

Proven experience as a Barista in a fast-paced coffee shop environment

Confident in producing latte art and calibrating espresso machines

Knowledge of coffee training and maintaining high standards of preparation

Strong communication skills and a genuine passion for customer experience

Positive, adaptable and willing to work as part of a close-knit team

Benefits:

Hourly Rate: £12.71

Onsite Doctor

Employee discounts

Gym Discounts

Company bonus scheme

Company pension scheme

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.