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Resorcer

Head of Payments

Remote

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hirly's read of this role

Seniority
Lead / management
Country
UA
Work mode
Remote-friendly
First seen by hirly
28 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

We are seeking candidates for the position of Head of Payments for our client, a profitable Ukrainian product startup founded in 2023 that builds personalized Health & Fitness products for a global audience. The company operates on a B2C subscription model across the US and European markets, with a fully remote team of 50+ people.

  • Location: Fully remote (candidate based in Europe)
  • Reporting to: CEO
  • What the Company offers:
  • - Opportunity to build the payments function as a newly created role, not a replacement, reporting directly to the CEO with no CFO or CPO in between
  • - A concrete, measurable mandate from day one: improving Acceptance Rate from its current ~85% to a 92-94% target within 6 months
  • - Ownership of multi-PSP infrastructure, routing, orchestration and cascading, rather than maintaining an existing setup
  • - Close cross-functional work with engineering, analytics, legal/compliance, and finance
  • - Room to grow the payments team beyond its current 3 people
  • - Fully remote, flexible format with core sync hours 10:00-18:00 Kyiv time
  • - 14 days of vacation, unlimited sick leave, learning budget.
  • Key Responsibilities:
  • - Review the current payment setup and Acceptance Rate performance, identify key issues and early quick wins
  • - Build and scale multi-PSP infrastructure: routing, orchestration, cascading, and onboarding of new providers
  • - Own payment strategy metrics, including success rate, renewal rate, and recovery rate, and billing logic such as retry, dunning, and renewal flows
  • - Manage processing costs and PSP negotiations, owning payment margin as part of unit economics
  • - Monitor risk metrics, including chargeback rate and fraud, while scaling transaction volume
  • - Lead and grow the payments team.
  • Qualification criteria:
  • - 3+ years of core payments experience (adjacent experience is a plus, not a substitute)
  • - Experience in subscription businesses - B2C, mobile/web subscriptions
  • - Experience working with Tier-1 PSPs: Stripe, Adyen, Braintree, Checkout.com
  • - Experience with multi-PSP orchestration, routing, and cascading
  • - Experience with US and European markets
  • - Relevant experience at a scale of 3-5M+ transactions per month
  • - English level: Upper-Intermediate (B2+)
  • - Management experience is a plus but not required - strong Senior-level candidates ready to grow into a lead/head role are welcome.
Original posting on Resorcer's site ↗

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