Healthcare Virtual Assistant - Registered Nurse / USRN

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Disclaimer: This is an opening exclusively for Filipino candidates. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

Healthcare Virtual Assistant - Registered / USRN (Remote)

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for a Healthcare Virtual Assistant to start immediately!

Duties and Responsibilities include but are not limited to:

1. Call patients to relay test results in a timely and professional manner.

2. Create and process referrals for specialised healthcare providers.

3. Order labs and imaging while coordinating and scheduling appointments for patients.

4. Maintain and update electronic medical records (EMR), ensuring accuracy and compliance.

5. Ensure adherence to healthcare regulations, including HIPAA compliance and patient confidentiality.

6. Use communication tools like Avaya soft phone to interact with patients and healthcare providers.

7. Ad hoc tasks as needed to support the healthcare team.

Qualifications:

RN License (USRN any state)

At least 1-year experience as a Medical Virtual Assistant

Specialisation or experience in patient care, family medicine, acute care, or clinical settings is preferred

Excellent English communication skills both written and verbal (At least C1 level)

Solid understanding of medical terminologies and practices

Proficient in EHR/EMR systems and ability to troubleshoot common technical issues

Understanding of healthcare privacy regulations

Strong interpersonal skills

Solid organizational & time management skills with keen attention to details

Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP

Able to work on a graveyard shift

Technical Requirements:

USB Headset with Noise Cancellation feature

Working Webcam

Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM

Main Internet Service Speed: at least 25 Mbps wired connection

Backup Internet Service Speed: at least 10 Mbps

Benefits:

Performance Incentives

Job Security and Stability

Paid Training

Inclusive Culture

Upskilling Opportunities

100% Work-From-Home

Exceptionally Supportive Team

Opportunities for Career Growth

Fun Work Environment

Holiday & Overtime Pay

Schedule: US work hours (40 hours per week)

Location: This is a remote job

Salary Package (with HMO):

Entry Level (1-3 years of experience): Up to PHP 39,500

Intermediate Level (3-5 years of experience): Up to PHP 48,000

Expert Level (5+ years of experience): Up to PHP 53,000

Please note:

Only qualified candidates will be invited to take the assessment & scheduled for an interview.

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