HR Operations & HR Business Partner

HR Operations Job Description:

Key Responsibilities

• •Manage employee lifecycle processes, including onboarding, documentation, employee changes, and exit formalities.
• •Maintain and update employee information in the HRMS, ensuring data accuracy and confidentiality.
• •Manage attendance and leave records, resolve discrepancies, and coordinate payroll inputs with the payroll or finance team.
• •Support HRMS administration, including user access, workflows, reports, and basic troubleshooting.
• •Respond to employee queries related to HR policies, leave, attendance, payroll, and HRMS usage.
• •Prepare HR reports and dashboards covering headcount, attendance, attrition, and other key metrics.
• •Maintain personnel files and support statutory compliance, audits, and documentation.
• •Coordinate with internal teams and HRMS vendors to resolve issues and improve HR processes.

Required Skills and Qualifications

• •Bachelor’s degree in Human Resources, Business Administration, or a related field.
• •At least two years of relevant experience in HR operations.
• •Strong hands-on experience with an HRMS platform such as Keka, greytHR, Zoho People, or a similar system.
• •Understanding of employee lifecycle management, attendance, leave, and payroll coordination.
• •Proficiency in Microsoft Excel or Google Sheets for data validation and reporting.
• •Strong communication, organisational, and problem-solving skills.
• •High attention to detail and the ability to handle confidential information responsibly.

Preferred

• •Experience with HRMS implementation, data migration, or workflow configuration.
• •Familiarity with applicable labour laws and statutory compliance requirements.

HR BP Job Description:

Key Responsibilities

• •Partner with business managers to understand team needs and support people-related priorities.
• •Serve as a point of contact for employees and managers on HR policies, processes, and workplace concerns.
• •Support employee relations, grievance resolution, and disciplinary processes with appropriate guidance and confidentiality.
• •Coordinate performance management activities, including goal setting, reviews, feedback, and development plans.
• •Work with recruitment teams and hiring managers on workforce requirements and onboarding.
• •Drive employee engagement initiatives and support retention through regular employee interactions and exit feedback.
• •Use HRMS to maintain accurate employee data, track HR activities, and generate reports.
• •Analyse headcount, attrition, attendance, and engagement data to identify trends and recommend actions.
• •Collaborate with HR operations and payroll teams to resolve employee queries and ensure smooth service delivery.
• •Support policy implementation, organisational changes, and compliance with applicable employment requirements.

Required Skills and Qualifications

• •Bachelor’s degree in Human Resources, Business Administration, or a related field; an MBA in HR is preferred.
• •At least two years of relevant experience in HR, with exposure to business partnering and employee relations.
• •Strong hands-on knowledge of HRMS platforms such as Keka, greytHR, or similar systems.
• •Working knowledge of performance management, employee engagement, and employee lifecycle processes.
• •Proficiency in Excel or Google Sheets, with the ability to interpret HR data.
• •Strong communication, stakeholder management, and problem-solving skills.
• •Sound judgement, discretion, and the ability to handle sensitive employee matters.