CU*Answers
Human Resources Generalist
Grand Rapids, MI
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hirly's read of this role
- Role family
- HR
- Seniority
- Mid level
- Country
- US
- Work mode
- On-site / unstated
- First seen by hirly
- 4 Nov 2026
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the posting
Description
Are you an HR professional who enjoys helping employees, solving problems, and keeping things running smoothly? CU*Answers is looking for a Human Resources Generalist to join our team and support employees and managers across our organization and network partners. In this role, you'll be involved in everything from benefits administration and employee support to payroll coordination, compliance, and HR initiatives. We're looking for someone who takes initiative, pays attention to the details, and enjoys being a trusted resource for others.
What You'll Do
- Administer employee benefits, including health, dental, life insurance, disability, and retirement-related programs.
- Coordinate open enrollment, employee leave programs, and benefits education.
- Maintain accurate employee records and process changes in HRIS, payroll, and benefits systems.
- Support payroll processes, compensation changes, and employee record updates.
- Provide guidance to employees and managers on benefits, company policies, leave, and other HR matters.
- Help maintain compliance with employment laws, FMLA, and required HR documentation.
- Partner with HR leadership on employee programs, policy updates, reporting, and department projects.
What You Bring
- Bachelor's degree in Human Resources, Business, or a related field, or equivalent experience.
- At least 2–3 years of HR or recruiting experience in place of a degree.
- Experience with HRIS systems, payroll platforms, and applicant tracking systems.
- Working knowledge of employment laws and HR compliance requirements.
- Strong organizational, communication, and problem-solving skills.
- Ability to manage multiple priorities, meet deadlines, and handle confidential information.
- Proficiency in Microsoft Office, including Outlook, Word, and Excel.
- Ability to work independently while building positive relationships with employees and managers.
- Ability to travel as needed and maintain a valid driver's license with an insurable driving record.
Why Join CU*Answers?
At CU*Answers, our HR team plays an important role in supporting the people behind our technology and services. You'll have the opportunity to work across multiple areas of HR, collaborate with leadership, and help shape programs that make a difference for employees throughout our network.
Ready to Make an Impact?
If you're an organized, approachable HR professional who enjoys taking ownership of your work and supporting others, we'd like to hear from you. Apply today and grow your career with CU*Answers.
Requirements
WORK ENVIRONMENT & PHYSICAL ACTIVITIES
CU*Answers operates in a professional office building setting. Some job assignments at CU*Answers are primarily conducted within the office building(s) while others have moderate to extensive travel responsibilities as described in the Job Functions and/or Job Qualifications section(s) above. CU*Answers is committed to working with its employees to reasonably accommodate them with the physical aspects of the position.
NOTICE
This job description is not intended to be, nor should be construed as a contract for employment. CU*Answers makes no guarantee of permanent employment. This job description is to be used as a guideline to give the employee an understanding of what CU*Answers has defined this position to be. CU*Answers will make reasonable accommodations for the known physical or mental disabilities of qualified applicants unless to do so would cause an undue hardship. Disabled individuals who feel accommodation is needed to perform their job, or the job for which they have applied, must notify CU*Answers in writing of the need for reasonable accommodation within 180 days after the date the individual knew or reasonably should have known that an accommodation was needed. CU*Answers, thereafter, will make all reasonable accommodations unless to do so would pose an undue hardship. CU*Answers is willing to accommodate disabilities to the extent a financial service organization can without impacting financial control or member service. CU*Answers is an Equal Opportunity Employer.
Listed on hirly, a job board. hirly is not the employer: CU*Answers is hiring for this role.
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