Inbound / Outbound Superintendent

The Inbound/Outbound Superintendent is responsible for overseeing the efficient operation of the dock area, managing the inbound and outbound shipment processes, and ensuring timely and accurate handling of products. This role requires strong leadership skills, attention to detail, and the ability to work in a fast-paced environment. The Dock Superintendent will coordinate with various departments to ensure seamless operations and meet company standards for safety, quality, and productivity.

Detailed Responsibilities

Supervision of Core Warehouse Functions:

The Inbound/ Outbound Superintendent must demonstrate proficiency in all warehouse functions and processes and ensure compliance with standard procedures on a daily basis. The Inbound/ Outbound Superintendent is accountable for maintaining the layout and organization of all warehouse spaces and ensuring the inbound/outbound team is creating and promoting a safe workplace.

Supervision of Warehouse Personnel:

The Inbound/ Outbound Superintendent is responsible for leading the inbound/outbound team on their shift. Superintendent responsibilities include but are not limited to:

Adheres to safety related procedures and works with associates to create “safety first” work environment

Develops an environment that is conducive to teamwork and collaboration

Communicates job expectations clearly and builds departmental standards for performance

Lives the Home Chef Values and models our Home Chef Competencies

Manages attendance reports and follows up on assigned points and coaching

Conducts rotational check-ins with all members of warehouse team to ensure all team members are progressing against task lists and communicated expectations of performance

Works with team leads and associates to problem solve when issues arise

Ensures that immediate and long term solutions are put in place to preclude future occurrences

Escalate the issue and resolution to idea share with other shifts and other plants

Ensures all warehouse associates have been properly trained to safely move materials within the facility. Expected to audit the team during daily interactions and floor presence.

Ensures all warehouse associates have been properly trained in standard operating procedures for the warehouse department

Audits the P.I.T. checklists for the department to ensure that all equipment being used has had a pre-shift operational check

Ensures all warehouse associates are using WMS. Driving accuracy and efficiency daily.

Conducts performance evaluations for warehouse leads and associates in a detailed and timely manner

Coaches through positive reinforcement or constructive feedback as necessary and maintains record of all coaching actions

Develops team leads to effectively oversee the daily routines of their assigned team members

Works with warehouse manager to manage scheduling and time off requests

Inbound/ Outbound Operations

Receiving:

Works with Supervisors to monitor receiving activities to ensure accuracy, integrity of product and dock maintenance are all kept up to company standards.

Ensures issues with facility spaces or powered industrial trucks are escalated to the Maintenance team via established reporting systems.

Responsible for WMS compliance of the team at receipt through the putaway to storage process.

Ensures all receiving processes are completed in accordance with SOP. Must be able to adapt plans and communicate effectively to the team ad hoc changes or directives that are not outlined in an SOP.

Communicates any variances or issues immediately to the team and all stakeholders affected. Establishes a clear follow up timeline for root cause analysis. Ensures retraining and additional communication are conducted as needed.

Conducts audits of receiving and putaway processes to ensure accuracy and compliance of execution metrics. Provides immediate feedback to team members to promote growth and development.

Assesses efficiency of receiving activities and works with receivers and putaway team to improve efficiency and workflow when tasks are not being completed at expected pace.

Shipping:

Conducts check of pallet shipping sheet and the admin shipping list to verify documentation for cases shipped has been properly completed and all cases scanned in facility

Coordinates with logistics provider to manage pick-ups; accurate loading for outbounds via “Outbound Trailer Scheduler”

Ensures standard processes for tagging, storage, and loading of outbound pallets are followed

Verifies all special out-bounds, such as transfers, to ensure accuracy of load and all documentation is uploaded per SOP

Audits load sheets completed by the loaders to ensure accuracy

Communicates all doors remaining for pick up per recap and/or dock log. Ensures all corresponding BOLs are completed and uploaded if picked up. If still pending pickup, ensure the load sheet and BOL are prepared and left for the oncoming shift.

Logs all trailers pick up in pallet shipping sheets and ensures uploaded to file for reference.

Ensure hourly dock checks are completed so no truck is left behind or misses dock out. Escalate and Communicate any issues to logistics and/or manager for follow-up.

Operational Efficiency

Monitor and optimize dock operations to maximize efficiency and reduce downtime.

Implement and maintain best practices for dock layout, material handling, and equipment utilization.

Ensure 99% putaway accuracy and maintain slotting and rotation for the building

Ensures location accuracy in the warehouse including proper put away, rotation, FEFO management, and proper WMS audits

Manages coordination with other departments for scheduled deliveries, pick-ups, and any discrepancies of these that could negatively impact our ability to meet customer deliveries.

Serves as shift level point of contact for logistics providers and other departments

Executes shift handoff, communicating with both inbound/ outbound team and other departments

Recommends and assists in implementing operating procedures and promotes continuous improvement within the department and the company.

General Responsibilities:

Follows the facility GMPs and Safety policies. This helps enforce them throughout the facility

Supports the efforts of the company to maintain our food safety system (SQF) and quality programs as well as HCOS. Expectation is that all areas of warehouse responsibilities score at or above established standards.

This position requires 0% travel.

Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.

Proficient in Microsoft Office Suite

Computer proficiency to execute transactions and enter counts/corrections required

Ability to use handheld data logging equipment required

Must have Supervised at least 10-15 employees.

Must have 2+ years of warehouse experience in a leadership role

5S and lean manufacturing principles highly desired.

Employees must be familiar with and become certified to use all P.I.T equipment utilized at the facility within 90 days of employment.

More About Us

Perks and Benefits

Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!

Medical, dental, vision, life and disability insurance available

Paid holidays, sick time and vacation time

401k program

Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses

How We Work Together

• We are humble team players.
• We are warm and gracious with team members and customers. We seek feedback to improve ourselves - and respectfully listen to and accept input.

• We are pragmatic next-level thinkers.
• We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional