Infrastructure Specialist

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Job Description

• Job Summary
• The Infrastructure Specialist analyzes, recommends, and selects the organization’s Information Technology (IT) solutions that meet industry standards; identifies areas of improvement by continuously assessing current IT processes, technology, and vendors; and supports the organization’s governance, risk management, and compliance efforts.

Responsibilities

Analyze, recommend, and selects the organization’s IT solutions that meet industry standards

Support the organization’s technology strategy by delivering optimal service to technology end users

Identify areas of improvement by continuously assessing current IT processes, technology, and vendors

Provide second tier support for the IT help desk

Coordinate the maintenance of essential IT operations (i.e., operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware)

Collaborate with the Facilities team to implement IT solutions (i.e., TV cabling)

Leverage technology to support both current and future infrastructure needs

Maintain IT policies and SOPs

Research and evaluate emerging technologies, hardware, and software

Stay current on new technology features or other competitive solutions to meet the organization’s network needs

Support the organization’s governance, risk management, and compliance efforts (i.e., SOX, audits, cybersecurity)

Maintain compliance with Health, Safety, and Environmental (HSE) policies by attending all required HSE training sessions, safety meetings, and always utilize proper Personal Protective Equipment (PPE)

Other duties as assigned

Qualifications

Minimum 3 years’ experience in a similar role

Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field

Strong knowledge of large network systems, cyber security solutions, and desktop support

Experience in oil and gas service industry preferred, but not required

Excellent verbal and written communication skills, can effectively interact with personnel at all levels of the organization

Personable and customer service oriented

Excellent time and project management skills, able to prioritize workload

Strong critical thinking and decision-making skills

Expert knowledge of Microsoft Office 365 platform and Azure

• Physical Demands
• The physical demands described here represent those required for an employee to successfully perform the role’s essential functions. Reasonable accommodation may be made for individuals with disabilities to perform their major responsibilities.

While performing the duties of this job, the employee is regularly required to sit, stand, or walk; use hands to manipulate, handle, or feel; reach with hands and arms; stoop or bend; and talk or hear. The employee must occasionally lift and/or move up to 20 lbs.

• Work Environment
• The work environment characteristics described here represent environmental conditions an employee will encounter while performing the role’s essential functions. The noise level in some work environments can be moderate and an employee may encounter extreme weather conditions while performing major duties. Reasonable accommodation may be provided for individuals with disabilities to perform their major responsibilities.

• Disclaimer
• The information provided in this job description indicates the general nature and level of work performed by employees within the role’s classification. This job description is not to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications required of employees assigned to this role.

PROPWR is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.