Integration Manager & Technical Support Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Integration Manager & Technical Support Specialist based in Mexico.

This is a hands-on technical support and integration role focused on ensuring merchants are fully configured, technically validated, and ready for successful production launches. You will work at the intersection of merchant onboarding, payment integrations, troubleshooting, and platform reliability within a fast-moving fintech and crypto environment. The role involves configuring payment methods and routing, validating APIs, investigating transaction issues, and identifying the root causes of technical incidents. You will collaborate closely with international merchants and Engineering teams to resolve complex issues and ensure smooth Go-Live experiences. With significant ownership over production readiness, your work will directly contribute to platform reliability and merchant success. This is an excellent opportunity for a technically curious support professional who enjoys solving challenging problems and working with modern financial infrastructure.