[Internal Hiring]: Senior Business Analyst [Pre Sales]

Job Description – Sr. Business Analyst (Pre Sales)

Location: Noida

Experience: 10 to 15 Years

Role Summary & Key Objectives

We are looking for a Senior Business Analyst (Pre Sales) with 10–15 years of experience in the web and mobile application domain . The role bridges client requirements, solution design, and delivery execution, ensuring alignment between business needs and technology solutions. The ideal candidate will act as a trusted advisor to clients during the pre-sales phase, as well as a strategic partner during project delivery, driving successful outcomes, client satisfaction, and business growth.

Core Responsibilities

Pre-Sales Support

• •Collaborate with sales and solution teams to understand client requirements.
• •Prepare proposals, solution documents, business cases, and effort estimations.
• •Conduct product demonstrations, presentations, and client workshops.
• •Support RFPs/RFIs with detailed functional and technical inputs.

Requirement Gathering & Analysis

• •Engage with stakeholders to elicit, analyze, and document requirements.
• •Define user stories, acceptance criteria, and success metrics.
• •Prepare BRDs, FRDs, wireframes, and workflow diagrams.
• •Ensure requirement sign-off and alignment with client expectations.

Project Delivery Support

• •Act as the liaison between client and technical teams during development.
• •Track scope, manage change requests, and ensure proper documentation.
• •Validate deliverables against agreed requirements and quality standards.
• •Conduct UAT sessions and obtain formal client acceptance.

Client Relationship Management

• •Build trusted partnerships with clients and act as a single point of contact.
• •Anticipate client needs and provide consultative guidance.
• •Ensure high client satisfaction through regular feedback and updates.

Process & Documentation Excellence

• •Maintain and standardize requirement documents, templates, and BA processes.
• •Ensure compliance with industry best practices and organizational standards.
• •Mentor junior analysts and support continuous improvement.

Cross-Functional Collaboration

• •Work closely with product managers, UI/UX teams, architects, and QA.
• •Ensure seamless handover from pre-sales to delivery teams.
• •Collaborate with marketing teams to build case studies and solution decks.

Must-Have Skills

Technical & Domain Skills

• •Strong understanding of web and mobile application development lifecycle .
• •Experience in creating BRDs, FRDs, wireframes, user journeys, and mockups.
• •Hands-on with tools like JIRA, Confluence, Figma, Balsamiq, MS Visio .
• •Familiarity with Agile/Scrum methodologies and sprint ceremonies.
• •Experience in RFP/RFI response management and effort estimation.
• •Knowledge of APIs, integrations, and system architecture basics.

Soft Skills

• •Excellent communication, presentation, and stakeholder management skills.
• •Strong analytical thinking and structured problem-solving ability.
• •Ability to translate business needs into technical requirements clearly.
• •Negotiation and conflict management skills.
• •Leadership qualities to mentor junior analysts and manage client expectations.

Good-to-Have Skills

• •Exposure to cloud platforms (AWS, Azure, GCP) and SaaS products.
• •Knowledge of compliance frameworks (GDPR, HIPAA, PCI-DSS).
• •Experience in product strategy, roadmaps, and go-to-market support .
• •Prior background in consulting or IT services pre-sales roles.

Experience Requirements

• •10 to 15 years of professional experience, with significant exposure in Business Analysis for IT services (web & mobile apps) .
• •Minimum 3–5 years of client-facing pre-sales experience.
• •Proven track record of leading requirements gathering for large-scale projects.

KPIs / Success Metrics

• •Proposal Win Rate: % of proposals/RFPs converted into projects.
• •Requirement Accuracy: % of requirements delivered without major rework.
• •Client Satisfaction Score (CSAT): Feedback ratings from clients.
• •Delivery Alignment: On-time, in-scope, and quality-verified deliverables.
• •Cross-Team Collaboration Score: Feedback from delivery, sales, and product teams.
• •Documentation Quality Index: Standardization and clarity of BA artifacts.