Investigator

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

Investigator

The Investigator protects company assets from fraud and internal/external loss.

Specific responsibilities include (but are not limited to) the following:

Routinely walk floor to observe, identify dishonest persons both externally and internally

Observe and dispatch by monitoring CCTV system

Apprehend shoplifters and maintain records of apprehensions

Testify at criminal proceedings as appropriate

Conduct periodic P.O.S. audits

Conduct internal investigations as required with confidentiality

Analyze and follow up on transactional reporting

Minimize company loss due to paperwork errors

Support Operations and Sales teams with inventory counts, shortage programs, and unsaleables

Respond to emergencies in a timely manner, ensuring appropriate follow up reporting

Provide support and follow up on audits to ensure compliance

Comply with all Health & Safety policies and requirements

Perform other duties, as assigned

Ensure compliance with privacy policies, regulations, and cyber security measures.

The ideal candidate:

College Degree

2-3 years experience in a similar capacity

Kinesic interview techniques or other interviewing/interrogation training

Previous experience in a retail environment

Standard first aid, CPR OPA Level II

Maintain provincial guard license

Fully bilingual in French and in English.

The measures of success:

Contribution to financial and customer growth objectives

Individual objectives linked to the achievement of department goals

Feedback from internal and external clients

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Hiring Range / Échelle salariale à l’embauche :

$17.95 - $30.50 / 17,95$ - 30,50$ (per hour / de l’heure)

Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount. / La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l’expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre très convoitée remise d'employé.