IT Specialist (Network)

Summary

Join the Connectivity and Collaboration Service (CCS) under OIT and be part of VA's digital transformation. CCS designs and maintains world-class connectivity, collaboration, and support services with secure, redundant, and reliable connections across the enterprise. We deliver a delightful user experience, empowering internal and external VA customers, with robust offerings for video and web conferencing, telephony, secure messaging, and more, built on a resilient network infrastructure.

Duties

Conducts routine assessments to ensure proper WAN operation, efficiency and security. Plans and implements LAN monitoring and security tools in the accomplishment of goals of standardization, accountability, and risk mitigation. Installs and maintains network infrastructure device operation system software. Plans, implements, and operates network services/systems, to include hardware and virtual environments. Solves a wide range of moderately complex operational and support problems and issues; and ensures that changes in customer requirements are addressed. Provides operational oversight of the change control and configuration management processes within assigned section and division. This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles: 411 - Technical Support Specialist: Responsible for providing technical support to customers who need assistance utilizing client-level hardware and software in accordance with established or approved organizational policies and processes. Promotion Potential: Position is at full performance level. Work Schedule: Monday-Friday, 8am - 4:30pm Compressed/Flexible: Available at managers discretion. Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: IT Specialist (Network)/PD10080A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/02/2026. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS 11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience providing technical guidance and oversight to IT personnel designing, building, and supporting data center networks which contain infrastructure such as switches, routers and firewalls, as well as LAN and WAN optimization technologies. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.