IT Support I - New Fintech Project

We are a fintech company. Our mission is to build a state-of-the-art platform using sophisticated engineering and cutting-edge technology.

Our core team consists of top-class developers who use their accumulated know-how to design and build software from the ground up. No legacy code, no mundane maintenance, no outdated technologies, just the pure engineering joy of creating a well-designed product.

You will have a real say in what we build and how we build it. We are looking for a true leader who takes full responsibility and ownership, and who skillfully guides the team toward success by applying best practices and the newest technology solutions.

What you would work on?

Provide general first-hand user account management support for Atlassian and Microsoft O365 services, including e-mail, SharePoint, OneDrive, and Teams.

Troubleshoot basic IT issues, including hardware and software problems.

Onboarding users by setting up their accounts and configuring their hardware and software.

Offboarding user accounts and ensuring that all data is securely removed from company systems.

Maintain an inventory of IT assets and software licenses.

Maintain IT procedures and policies to ensure compliance with industry standards.

Prepare hardware for new users, including laptops, workstations, monitors, mobile phones, and others.

Implement new technologies and systems with the L2 team.

What makes you a great candidate?

Passion for technology and problem solving.

Technical mindset approach to overcoming complex IT issues.

Knowledge of Windows and macOS operating systems, as well as experience with hardware and software on IT administration level.

Familiarity with Azure cloud and Microsoft Entra (AD) is a strong advantage.

Experience with Confluence and Jira (or similar) is a plus.

Fluent in English.

Excellent communication skills and ability to interact with users of all levels.

Possess a strong sense of responsibility and reliability.

Readiness to work on-calls 24/7.

What we offer?

Brand new office in the city center – Masarycka.

Competitive salary package with the possibility of a yearly bonus.

25 days of paid holiday.

Flexible working hours and home-office options.

High-end workstation.

Sponsored lunch in the office. Every workday.

Free snacks at the office.

Multisport Card – fully paid by the company.

Colleagues who are absolute experts in what they do.