Learning & Development Senior Associate

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Senior Associate

Job Description & Summary

Meet your future team

Join our Learning & Development team within Human Capital, where you will work closely with business leaders, Talent Management, Diversity, Equity & Inclusion and Human Capital colleagues to strengthen leadership capabilities and support the development of skills that drive business success. You will contribute to leadership development initiatives and broader learning priorities across the firm.

What your role will look like

As a Learning & Development Senior Associate, you will help shape learning experiences that strengthen leadership capability, support inclusive ways of working and enable employees and managers to grow. Your role combines learning design, facilitation and stakeholder engagement to ensure learning solutions remain relevant, practical and aligned with business priorities.

Leadership Development

• •Support the design, enhancement, and implementation of leadership development initiatives with a particular focus on building manager capabilities.
• •Contribute to learning solutions that strengthen inclusive leadership, coaching, feedback, performance conversations, collaboration, team effectiveness, and change leadership.
• •Coordinate and facilitate leadership development experiences, ensuring alignment with organisational objectives and business priorities.
• •Assist in scaling learning solutions across levels and Lines of Service where relevant, while keeping content flexible and adaptable to evolving needs.
• •Contribute to the alignment of leadership development activities with business needs, firm culture, and the broader talent and Human Capital agenda.
• •Apply adult learning principles, inclusive design practices, and innovative methodologies to enhance learning experiences and practical application.
• •Collect, analyse, and report feedback to assess learning impact and identify opportunities for continuous improvement.
• •Liaise with external vendors, facilitators, and consultants where needed to support effective design and delivery.

Addressing Business Needs with L&D Solutions

• •Partner closely with one Line of Service to understand business context, evolving capability needs, stakeholder priorities, and manager development expectations.
• •Collaborate with business partners and HR colleagues to translate learning needs into practical, measurable, and scalable L&D solutions.
• •Work with Talent Management, Diversity, Equity & Inclusion, and Human Capital teams to integrate inclusive capabilities and leadership development into broader talent strategies.
• •Build effective working relationships with key stakeholders to support adoption, relevance, and sustainability of learning solutions.
• •Identify common capability themes across stakeholder groups and recommend opportunities to strengthen transversal skills within the broader learning portfolio.
• •Provide manager-level input, challenge, and recommendations to ensure learning solutions remain business-focused, inclusive, and aligned with firm priorities.

Learning Experiences Design & Facilitation

• •Contribute to the creation, curation, and enhancement of learning content, materials, toolkits, and resources for manager capability building and leadership development.
• •Support the execution of inclusive and engaging learning experiences with clear objectives, practical outputs, and meaningful learner outcomes.
• •Facilitate training events, workshops, peer learning sessions, and learning interventions in in-person, remote, and hybrid formats.
• •Use blended learning approaches, including e-learning, virtual learning, self-led resources, peer coaching, experiential activities, and facilitated discussions.
• •Review learning materials to ensure inclusive language, accessibility, business relevance, and connection to broader leadership and talent priorities.
• •Provide support to colleagues on learning design, facilitation preparation, stakeholder engagement, and continuous improvement of L&D practices.

Impact Measurement

• •Support the tracking of key performance indicators (KPIs) to assess learning effectiveness, learner experience, and business relevance.
• •Gather and analyse feedback, assessments, participation data, and stakeholder input to identify strengths, gaps, and improvement opportunities.
• •Contribute insights and recommendations to improve the quality, scalability, and impact of learning solutions across the portfolio.
• •Maintain a continuous improvement mindset to simplify, enhance L&D processes, governance, and ways of working.
• •Use data and feedback to inform portfolio decisions, strengthen manager capability initiatives, and ensure learning remains aligned with evolving business needs.

Your growth and opportunities

Expand your expertise across leadership development, learning design, facilitation and organisational capability building. Gain exposure to strategic talent initiatives and a wide range of stakeholders across the business while progressively increasing your ownership of projects and learning solutions. You will have the opportunity to influence how leadership and learning experiences evolve across the firm.

The skills you bring

• •A degree with a relevant specialization, such as HR, business administration, psychology, organisational development, learning, or a related field.
• •5+ years of experience in Learning & Development, leadership development, people development, talent, or organisational development in a fast-paced environment.
• •Experience designing, enhancing, facilitating, and continuously improving learning solutions
• •Good understanding of adult learning principles, inclusive learning design, blended learning, learning technologies, and digital/e-learning tools.
• •Strong communication, facilitation, coaching, and stakeholder management skills, with the ability to build collaborative relationships across HR and business functions.
• •The ability to work closely with business stakeholders, understand capability needs, and translate them into practical and measurable learning activities.
• •A strong inclusion mindset and the ability to integrate inclusive capabilities into broader learning experiences and resources.
• •Experience supporting peers through coaching, guidance, knowledge sharing, or practical L&D support.
• •A growth mindset, curiosity, structure, and a proactive approach to learning, leadership development, and continuous improvement.
• •Capacity to work autonomously, manage priorities, and contribute to transversal L&D capabilities across the team and wider organisation

Ways of working

• •You analyse information critically, connect insights across stakeholders and translate capability needs into practical actions.
• •You build collaborative relationships across teams and create trusted partnerships that support shared outcomes.
• •You continuously seek opportunities to learn, improve and adapt learning solutions to evolving business needs.
• •You act with integrity, handle confidential information with care, and uphold high ethical standards in every situation.

The skills listed reflect what matters most to succeed in this role. If your experience aligns with them, even if your path looks different, we encourage you to apply and start the conversation with us.

Take your next step

• Shape meaningful learning experiences, strengthen leadership capabilities and contribute to initiatives that help people grow and succeed. Partner with business leaders, influence how learning evolves across the firm and help create environments where people can perform, develop and thrive.
• Grow here. Go further.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

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