Management and Program Analyst

Summary

This position is within the Lexington VA Health Care System, organizationally aligned under the Staff Development and Training Department at the Lexington VA Health Care System. Staff Development & Training (SD&T) provides education and training for clinical and non-clinical employees within the system using multiple educational methods to provide adult education and promote organizational, VISN-wide, and national VHA goals.

Duties

Duties include, but may not be limited to the following: Collects and organizes facility feedback and operational data related to Staff Development and Training programs and services using established data-gathering methods. Performs basic trend and comparison analyses of participation, training activity, compliance information, and employee feedback to identify potential issues or improvement opportunities. Assists with evaluating educational programs by collecting course evaluations, participation information, and prepares preliminary findings for review by the Designated Learning Officer or supervisor. Identifies routine problems affecting educational delivery, including documentation, scheduling, participant compliance, equipment, workflow issues, and resolves them using established procedures or refers more complex matters for review. Assists with reviewing educational technology, equipment, and electronic tools by gathering user feedback, documenting identified problems, and preparing information for the Designated Learning Officer's consideration. Assists with developing and monitoring the Staff Development and Training training and travel budget by compiling historical spending information, current requests, projected needs, and supporting documentation. Tracks assigned training and travel expenditures using established financial reports, spreadsheets, and VA financial systems. Performs delegated contracting, purchasing, and control-point responsibilities after completing required training and receiving appropriate authorization. Assists the COR or serves as Contract Officers Representative, as delegated, by monitoring expenditures, maintaining procurement documentation, reviewing contractor performance, and ensuring compliance with Federal Acquisition Regulations, VA policies, and local procedures. Identifies apparent discrepancies in financial reports and supporting documents and coordinates with Fiscal Service or the appropriate service to obtain clarification and correction. Prepares draft budget status, spending trend, and forecasting reports for review by the Designated Learning Officer and assists with developing budget justifications and business-plan information. Assists with purchasing and procurement activities by maintaining required documentation, verifying required approvals and funding information, and applying established VA and local procedures. Drafts memorandums, reports, correspondence, meeting minutes, and presentation materials using established VA formats and departmental guidelines. Updates Staff Development and Training SOPs, forms, educational tools, and competency materials based on approved changes, supervisory direction, and current policy requirements. Prepares and revises brochures and course documentation using established accreditation, FAS, and continuing-education requirements and refers substantive or unusual issues for review. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday, 7:30am - 4:00pm Virtual: This is not a virtual position. Position Description/PD#: Management and Program Analyst/PD305710 and PD305770 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/30/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: GS-9 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Advanced working knowledge of primary care healthcare delivery processes, the mission and vision and core values of VHA, Medical Center policies and procedures, and VHA directives regulations as they relate to primary care functions. Analytical skills in applying and evaluative techniques to the identification, consideration, and resolution of issues or problems of a procedural or factual nature. Knowledge of PACT operations and components within a Primary Care setting at the start. Responsible for performing operations which use advanced knowledge of primary care systems and operations; data integrity, panel assignment/un-assignment rules and guidelines, panel sizes, formula of PACT capacity, and analytical project improvements. Knowledge of outpatient processing, medical record creation, content and format, workload data capture, encounter forms, scheduling, electronic wait lists, and primary care systems and applications. Knowledge and skill to perform various analytical tasks which will allow the incumbent to conduct comparative studies aimed at determining the effectiveness of primary care operations, work flows, systems, applications, management processes and/or policy, and the applicability of higher level directives to the activity. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Ph.D. or equivalent doctoral degree, or 2 full years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D in a field related to this position. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond graduate level education (in excess of the first two years or 36 semester hours) and specialized experience to meet total experience requirements. GS-11 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-09) in the normal line of progression for the occupation in the organization. Your experience must have equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. Examples of Specialized Experience are: Knowledge and skill in applying analytical and evaluation methods to plan, coordinate, and evaluate complex programs. Knowledge and demonstration of adult learning princip