Management and Program Analyst

Summary

The Management and Program Analyst represents this position to performs duties with a higher degree of independence and is responsible for assignments of greater complexity and breadth. This position is located within the Care Navigation Center at the Chillicothe VA Medical Center.

Duties

Duties include, but may not be limited to the following: Independently collects, compiles, and analyzes Community Care program performance data (including authorizations, costs, timeliness, quality metrics, and workload). Monitor the completion and accuracy of weekly and monthly reports, such as consult management data, productivity, scanning backlog, clinic access, and utilization. Provides direct administrative and analytical support for assigned projects, including tracking project progress, compiling status reports, and maintaining project documentation. Coordinate routine aspects of special projects, ensuring critical deadlines are met and milestones are tracked. Act as an information resource for administrative staff, clinical staff, and Community Care providers regarding standard procedures, reporting requirements, and established program guidelines. Update and disseminate training and procedural materials for a variety of audiences within the organization. Monitor compliance and supports preparation for internal reviews, surveys, or audits. Provide administrative support for human resources, budget, property, and equipment management processes for the Community Care and Referral Coordination Departments. Work Schedule: Monday through Friday, 6:00 a.m. to 2:30 p.m. Virtual: This is not a virtual position. Position Description/PD#: Management and Program Analyst/PD936660 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/01/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Prepares reports and presentations for program leadership; Identifies trends and proposes program improvements; Coordinates workflow and process improvement initiatives; Maintains program records and ensures data integrity; Serves as liaison between VA staff and external providers. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed two (2) years of progressively higher-level graduate education or masters or equivalent graduate degree or LL.B. or J.D., in a related field of the position to be filled. Education at the graduate level must have been obtained in an accredited college or university and must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and graduate education in excess of the amount required for the next lower grade level may be used to qualify, a copy of your transcript is required.. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.