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Riverside Health System

Member Services Assistant

Riverside Wellness Center - Peninsula - Newport News, Virginia

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hirly's read of this role

Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
6 Nov 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Newport News, Virginia

Hiring Range

  • $12.80 - $16.63/Hourly
Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.
  • Overview
  • Works well under the direct supervision of the Wellness Engagement Manager as assigned. Projects a friendly and positive attitude in a professional manner with all members and guests, in person and on the phone. Holds themselves and others accountable for delivering the best service possible by cross checking and keeping up to date with all vital information on programs and activities within the center.

What you will do

Handles all incoming telephone calls and transfers to the appropriate person, takes messages as needed.

Responsible for membership information and provides/collects membership paperwork. Handles registration of all programs (massage, swim lessons, summer/winter camp, tennis, group exercise, etc.)

Greets and checks in all members and guests as they enter and exit the facility and verifies memberships.

Maintains knowledge of all programs and special event offerings at the wellness center to provide accurate information on classes and programs.

Balances the cash drawer at the end of each shift and completes relevant documentation.

Qualifications

Education

High School Diploma or GED, (Preferred)

Experience

1 year Hospitality or related (Preferred)

Licenses and Certifications

Certified Auto External Defibrillator (AED) - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) within 30 Days(Required)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers .

Original posting on Riverside Health System's site ↗

Listed on hirly, a job board. hirly is not the employer: Riverside Health System is hiring for this role.

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