Public Services Assistant

Job Title:

Public Services Assistant

Department:

Circulation

Pay Grade: 2

Supervises: None

Reports to: Head of Circulation Services

• Position Summary:
• Under general direction, the Public Services Assistant performs circulation services.

This is a part-time, 20-hour-a-week position, starting at a pay rate of $13.34 per hour, that includes vacation pay, and sick, emergency and bereavement leave.

The position remains open until filled.

• Duties and Responsibilities: This list is illustrative, but not exhaustive for this position.
• •Answers phone and call patrons to resolve issues
• •Checks materials in and out to patrons
• •Issues library cards
• •Operates cash drawer and tallies money
• •Performs all circulation duties according to priority
• •Performs shelving duties, including shelf maintenance
• •Processes interlibrary loan materials
• •Provides general services to patrons
• •Responsible for continuous professional development through attendance at meetings, conferences, in-service training sessions and committee assignments
• •Retrieves items from the daily holds list
• •Performs additional duties as assigned

Qualifications:

• Education and Experience:
• •GED or a high school diploma

• Knowledge, Skills, Abilities:
• •Communicate effectively in written and oral form
• •Proficient in Microsoft Office Suite and related library software
• •Develop and maintain effective working relationships with Supervisors and co-workers
• •Interact and communicate appropriately with patrons and staff
• •Present a positive, professional image to the public

• Working Conditions and Physical Requirement:
• •This job operates in a professional environment with exposure to central climate control,
• overhead lighting, and low- to- moderate noise levels. The environment involves everyday
• risks or discomforts that require normal safety precautions typical of offices, which include
• the need for general safe workplace practice with office equipment, avoidance of trips and
• falls, and observance of fire regulations. Employee is occasionally exposed to minor cuts and
• other injuries.
• •While performing the duties of this job, the employee regularly interacts with the public.
• The employee is required to speak and hear, sit for extended periods of time, stand, walk,
• bend, stoop, use hands and fingers to perform repetitive motions, climb ladders to reach high
• shelves, squat to reach low shelves, reach for materials at various angles and locations, and to
• lift, push, or pull objects weighing up to 25 pounds. It requires the ability to use standard
• office equipment including computers.
• •Some travel by personal automobile for off-site meetings in various settings may occur.
• Occasional overnight travel may be required.
• •Working hours vary based on community service event schedules and when the Library
• is open to the public. Includes evenings and weekends.