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Paul Davis Restoration of Raleigh, NC

Mitigation Lead Tech

Location unstated

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hirly's read of this role

Seniority
Lead / management
Work mode
On-site / unstated
First seen by hirly
26 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description

  • Leads Production on job sites.
  • Perform as a technician as workflow dictates.
  • Respond to all activities of emergency services work related to assigned program work and tasks assigned by the Project Coordinator, Project Manager, and/or Mitigation Team Leader
  • Participates in on-call rotation

Requirements

Basic Requirements:

  • High School Diploma or equivalent
  • Ability to multi-task and prioritize
  • Mitigation Technician experience is preferred but not required
  • Restoration Documentation experience (Dry Logs, Scope sheets)
  • Capable of communicating and understanding the scope of work
  • Dependable transportation
  • Smartphone
  • Able to climb a ladder
  • Able to lift at least 75 pounds
  • Able to work in confined spaces
  • Able to work around various chemicals without any adverse reaction or sensitivity
  • Follows established safety practices, including the proper use of PPE when required
  • Basic technology experience (IE., Computers & Smartphone apps)
  • The desire to operate at a high level with accountability represents an ability to take more responsibility over time.

Evaluated On:

  • All work will be performed according to company policies and up to Paul Davis standards
  • All work will be performed in accordance with safety regulations to this work
  • Customers will be treated in a courteous and professional manner. All communication with customers will be informative and courteous
  • Employees will ALWAYS wear a company uniform in good repair when representing this company
  • Employees will behave in a professional and mature manner when representing this company (NO profanity, NO horseplay, etc.)
  • Company equipment and vehicles will be kept neat, clean and smoke free in working order at all times

Overall Duties Include:

  • Responds to and leads emergency losses.
  • Performs Emergency Water Extraction and Drying Services.
  • Leads Emergency Fire/Smoke Services (including deodorization, pack-outs, board-ups, and securing structure).
  • Leads Mold Remediation (including demolition and cleaning).
  • Performs any and all directives from the Project Manager
  • Daily communication with the Project Manager on the status of the project.
  • Performs daily documentation, including but not limited to photos, notes, scope sheets, and MICA.
  • Ability to start a new loss and relay relevant information to the project manager.
  • Performs on-call rotation.
  • Performs basic truck, equipment, and building maintenance.
  • Ability to provide direction to others
  • Transfer and act on direction from the Project Coordinator into physical production
  • Work side-by-side with other Mitigation Technicians to deliver a quality service on time
  • Communication with property managers/owners
  • Collect field-related documentation for emergency services, including work authorizations, COCs, and program documents
  • Manage good use of company supplies and minimize waste
  • Maintain company equipment to ensure longevity
  • Accountable to the project's success, including completion of the scope of work and job site cleanliness/ presentation

High Detail Job Accountabilities:

  • Document work is completed through photos, job update notes, and daily logs.
  • Drive the company vehicle in the safest and most respectful manner possible
  • Alert the Project Coordinator of any vehicle disturbances (Oil changes, check engine light, etc.)
  • Ability to communicate with insurance adjusters and program representatives as needed
  • Maintain the cleanliness of each vehicle used that day by the standards set by Paul Davis
  • Relay homeowner or property manager questions to Mitigation Project Managers and Project Coordinators to follow up with
  • Answer homeowner/ property manager questions as they arise
  • Disassemble and safely store all hardware from demolition in designated plastic bags for the reconstruction team
  • Holds self and others to completion of daily documentation
  • Disassemble and safely store all pieces of demolition that are deemed as salvageable
  • Complete special assignments as requested by the Supervisor
  • Participates in emergency services when an All-hands-on-deck scenario arises.
  • Participate in ongoing problem-solving and practice continuous improvement of the department and company as a whole.
  • Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings, and as many other opportunities as possible to engage with the rest of the team.

Hours:

A typical shift for this position is 7:30am 5pm, Monday Friday.

However, the Mitigation Technician must be able to contribute to the on-call rotation for weekdays and weekends.

IICRC Certifications for the Mitigation Technician:

  • The Mitigation Technician will have the opportunity to obtain the following certifications:
  • Water Restoration Technician
  • Fire and Smoke Technician
  • Other Certifications will be made available as the Mitigation Technician takes on more responsibility.
Original posting on Paul Davis Restoration of Raleigh, NC's site ↗

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