Onboarding Associate

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

HR Function

Management Level

Associate

Job Description & Summary

At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce.

In onboarding at PwC, you will focus on efficiently integrating new employees into the organisation, enabling a smooth transition and providing necessary resources for success. You will play a crucial role in creating a positive and inclusive work environment.

• As an Onboarding Associate, you will play a pivotal role in shaping the first impressions and experiences of new hires as they begin their journey with PwC. You will serve as a trusted guide, ensuring a smooth, personali s ed , and engaging onboarding process that reflects the firm’s values and commitment to excellence.
• You will collaborate closely with senior professionals, HR teams, and department leaders to deliver a seamless onboarding experience that supports both operational efficiency and employee satisfaction.

Key Responsibilities:

Workflow & Process Management

Serve as the subject matter expert (SME) for all onboarding activities related to new joiners.

Coordinate and manage end-to-end onboarding workflows, ensuring timely and accurate execution of tasks.

Support & Communication

Act as the primary point of contact for new hires, hiring managers, and internal stakeholders throughout the onboarding lifecycle.

Provide proactive support for visa processing, travel arrangements, and first-day logistics .

Address queries and troubleshoot onboarding-related issues with empathy and efficiency.

Reporting & Documentation

Maintain accurate and compliant records of onboarding activities in alignment with local labor laws and internal policies.

Generate regular reports and insights on onboarding progress to inform leadership and improve processes.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Apply a learning mindset and take ownership for your own development.

Appreciate diverse perspectives, needs, and feelings of others.

Adopt habits to sustain high performance and develop your potential.

Actively listen, ask questions to check understanding, and clearly express ideas.

Gather information from a range of sources to determine next steps and overcome challenges

Commit to understanding how the business works and building commercial awareness.

Learn and apply professional and technical standards ( e.g. refer to specific labor laws and internal policies ), uphold the Firm's code of conduct and independence requirements.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Applicant Tracking System, Business Strategy, Candidate Selection, Communication, Coordinating Schedules, Coordinating Staff, Data Reporting, Documentation Administration, Emotional Regulation, Empathy, Employee Agreement Drafting, Employee Onboarding, Hiring, Hiring Management, Human Resources (HR) Policies, Human Resources Information System (HRIS), Human Resources Management (HRM), Inclusion, Intellectual Curiosity, Meeting Coordination, Member Engagement, New Hire Orientations {+ 12 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

0%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date